Kira Wright

• Enhanced patient safety by carefully processing and verifying medication orders before dispensing.
• Maintained compliance with federal regulations and hospital policies by properly disposing of expired or damaged medications.
• Promoted a culture of continuous improvement within the pharmacy department through proactive identification of workflow inefficiencies and proposing viable solutions.
• Demonstrated versatility in supporting various hospital departments'' pharmaceutical needs, including the emergency room, intensive care unit, surgery center, and oncology clinic as needed.
• Safeguarded patient confidentiality by adhering to HIPAA guidelines when handling sensitive medical information.
• Collaborated with nursing staff to address medication-related concerns and provide timely resolutions.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Counted, measured and compounded medications following standard procedures.

• Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
• Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
• Assisted pharmacists in managing medication inventory, ensuring adequate stock levels for timely patient service.
• Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.

• Contributed to a welcoming pharmacy environment by maintaining cleanliness and organization throughout the facility.
• Demonstrated compliance with all federal, state, and local regulations governing pharmacy operations, upholding ethical standards within the profession.
• Managed drug inventory effectively by rotating stock, checking expiration dates, and promptly ordering necessary supplies.
• Collaborated with pharmacy team to streamline prescription processing, resulting in improved efficiency and reduced wait times for patients.

• Handled financial transactions responsibly, collecting copayments and processing payments with attention to detail.
• Improved patient relations by proactively addressing concerns or complaints with professionalism and empathy.
• Supported administrative tasks such as filing, data entry, and document management to maintain an organized office environment.
• Managed high call volumes effectively, addressing patient inquiries and resolving issues promptly.
• Developed strong relationships with patients, providing empathetic support and assistance throughout their visit.

~first contact person for all patient contact in the hospital

~facilitate and announce all emergency codes for facility

~main access point for all incoming calls to facility

~responsible for transferring to appropriate locations

responsible for prepping and stocking for next day