Kiran Ivaturi
Frisco,TX
Summary
Results-driven professional with 20 years in fintech, specializing in web platforms and AI tools. Developed chatbots that enhance lead generation, created platforms that enable business users to bypass IT, and designed APIs for efficient partner onboarding. Committed to coaching engineers, collaborating with product teams, and modernizing legacy systems into scalable solutions.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior Technical Product Manager
JPMorgan Chase
Plano, USA
09.2023 - Current
- Managed a $5M+ portfolio across global teams. Hired and coached engineers at all levels, and collaborated with product and risk leaders to develop roadmaps that balance speed and compliance.
- Launched CodeSentinel, an AI code reviewer that reduced security review errors by 40%, enabling teams to deliver releases more quickly and confidently.
- Led development of an enterprise RAG chatbot integrating Jira, Confluence, and Bitbucket, streamlining documentation access for engineers. The tool is widely adopted by operations teams and received an internal award.
- Built RAG platform using AdalFlow orchestration, Bedrock Titan embeddings, spaCy intent models, and Redis caching, serving over 1,000 engineers daily and enhancing access to critical resources.
- Developed Lexibase, a natural-language tool that allows users to access loan and financial data in plain English. Reduced IT dependency by 90% and achieved over 500 weekly users.
Technical Product Manager - Open Banking
Mastercard
Remote
06.2022 - 09.2023
- Delivered JackHenry open banking integration, resulting in 90% faster partner onboarding and a 20% increase in merchant participation.
- Coordinated planning and demonstrations across North America, Europe, and APAC time zones to ensure consistent API functionality and enhance developer experience.
- Conducted customer discovery sessions to inform product roadmap, gathering feedback on workflow challenges to prioritize enhancements.
- Mentored engineers transitioning into lead roles and actively participated in hiring decisions to build a stronger team.
Senior Technical Architect - Payments Platform
Global Payments
Plano, USA
05.2020 - 06.2022
- Delivered the WebTops POS management platform, introducing clear web APIs, reducing vulnerabilities by 40%, and lowering operational costs by 15%.
- Transformed complex legacy system into modular services, streamlining processes for engineering teams.
- Implemented design reviews and performance monitoring, proactively identifying and resolving issues prior to production.
Senior Developer - AI Products
GlobeLife Insurance
McKinney, USA
06.2017 - 05.2020
- Developed Luci chatbot, first end-to-end AI project, increasing digital leads by 60% and enhancing online customer engagement.
- Migrated communication platforms to AWS and CI/CD, achieving $100K annual savings and streamlining release process.
- Developed software solutions to enhance customer service capabilities.
- Collaborated with cross-functional teams to define project requirements.
- Led code reviews to ensure adherence to best practices and standards.
Senior Engineer
Concentra
01.2016 - 01.2017
- Led engineering projects to enhance operational efficiency and system performance.
- Collaborated with cross-functional teams to integrate new technologies into existing systems.
- Developed and reviewed technical specifications for engineering designs and solutions.
- Modernized payment systems to reduce operating expenses by 20%.
Software Engineer
Intel
01.2005 - 01.2016
- Created software solutions using Agile methodologies, enhancing team collaboration and project delivery.
- Designed and implemented scalable software architectures for various applications.
- Collaborated with cross-functional teams to define and clarify project requirements, ensuring alignment and successful implementation.
- Developed WiBaRS collaboration platform for global teams, enabling seamless communication and collaboration across time zones.
Education
Postgraduate Program - Artificial Intelligence
The University of Texas At Austin's McCombs School
Austin, TX11-2023
M.S. - Computer Science
Andhra University
IndiaSkills
- LLMs, Retrieval-Augmented Generation (RAG), AI agents, BMAD experimentation framework
- Orchestration: LangChain, AdalFlow, Model Context Protocol (MCP), tool-calling workflows
- NLP & intent: spaCy, ensemble intent recognition, vector search, Redis
- Cloud & data: AWS (Lambda, API Gateway, RDS), REST APIs, SQL/NoSQL
Certification
- Generative AI, Coursera
- AWS Cloud Practitioner
Key Ai Projects
- Enterprise RAG Chatbot (JPM), AdalFlow + Bedrock Titan + Redis serving 1000+ engineers
- Lexibase NLQ Agent (JPM), 90% faster insights, 500+ weekly users
- Luci Chatbot (GlobeLife), 60% lead conversion lift
Timeline
Senior Technical Product Manager
JPMorgan Chase
09.2023 - Current
Technical Product Manager - Open Banking
Mastercard
06.2022 - 09.2023
Senior Technical Architect - Payments Platform
Global Payments
05.2020 - 06.2022
Senior Developer - AI Products
GlobeLife Insurance
06.2017 - 05.2020
Senior Engineer
Concentra
01.2016 - 01.2017
Software Engineer
Intel
01.2005 - 01.2016
Postgraduate Program - Artificial Intelligence
The University of Texas At Austin's McCombs School
M.S. - Computer Science
Andhra University