Results-driven leader with an illustrious 16+ year career in Product Delivery and Management for Financial and Biotech services industry.
Led 200+ Engineers globally over the span of 5 years thus accomplishing follow the sun model as well as implementing process abiding with Software Engineering principles.
Effective hands-on leader with outstanding success in managing and delivering strategic initiatives that empowered and drove the overall quality of the products by over 50% in Payments space.
Relentless focus on customers with proven ability to build long-term relationships.
Spearheaded the creation of software engineering practices and methodologies that helped 6000+ engineers delivering higher quality products.
Significant achievements
Spearheaded the efforts in enhancing the quality of The ClearingHouse (first customer of USA) for Vocalink by incubating best practices that helped bring down issues by 80% thus enhancing Mastercard brand.
Built a highly successful Technology Governance function to ensure approved 3rd party products are being consumed across Mastercard thus being audit compliant as well as optimizing costs.
Led QE transformation for various verticals by implementing Software Engineering best practices that brought in efficiencies by 60%.
Led efforts of Journey mapping to understand customer requirements and pain points which helped in improving customer onboarding time by over 40%.
Co-led the creation of integration test facility that became a common ground to evaluate all applications together that brought down development and testing time from 6 months to 3 months.
Overview
22
22
years of professional experience
Work History
Vice President, Software Engineering
Mastercard
12.2020 - Current
Leading Technology Governance function for 7000+ engineers across Mastercard responsible for optimizing the portfolio of technology products spanning SaaS, PaaS, Datacenter, libraries, Desktop, plugins used by Mastercard to build and operate our customer facing products our internal systems and tools, and the technologies used by employees around the globe to do their work
Standardized various technologies and reduced redundancies which helped in average cost savings of over $4 million
Reduce complexity of the enterprise by helping bring the right technologies thus improving process for greater supportability
Built 360 degree survey by partnering with various key stakeholders across the organization to determine the health of software by measuring against Engineering Principles,Businesss Operations,Development,Testing and other critical disciplines
Enhanced user and developer experience by spearheading efforts in building a UI portal to enable users to effectively search for all approved 3rd party technologies
Reviews of Software requests were streamlined reducing the timeline from 6+ months to 90 days
Succesfully mitigated O&T audit risk of unapproved softwares running on Production by strategizing a plan to reconcile all the assets being run on Mastercard datacenters and our Technology Portfolio database
Vice President, Software Engineering
Mastercard
12.2017 - 11.2020
Led Payments Network Quality Engineering team that spanned Authorization and Clearing solutions with team size of 150+ employees and contingent workers
Worked with customer delivery team to understand the oboarding challenges and came up with usercases that can be exercised earlier.This helped in bringing down the issues by 65%
Revamped team to support end-end testing of projects that resulted in expanding knowledge across domains
Led building a second integration facility resulting in faster releases that brought down the development and testing time from 6 to 3 months
Established test data management solution where we mimicked real like prod data that simplified the testing and helped reduce production issues by over 20%
Established a monthly healh metrics across various programs to highlight Wins, Risks and mitigation plans that resulted in taking action on a timely basis
Strategically worked with leadership team in charting a roadmap to embed QE engineering function into program
Achieved lowest atrition rate by hiring the right employees alongside keeping them motivated and creating opportunities for development and growth
Implemented Crowd source testing in 50+ countries that helped with region based feedback resulting in quicker releases across the regions
Director, Quality Assurance
Mastercard
09.2014 - 11.2017
Led Quality Engineering team that spanned all various regions(St.Louis,Dublin,Chennai,Pune)
First to jump on board recruiting top Quality Engineers in Pune hub
Took teams from various tech hubs to adopting “Follow the Sun” model which resulted in higher productivity
Successful transformation of Quality Engineering team by implementing standards and industry best practices
This resulted in reducing the development and testing time by 40%
Established a monthly healh metrics across various programs to highlight Wins, Risks and mitigation plans that resulted in taking action on a timely basis
Sr.Manager,Quality Engineering
Monsanto
10.2011 - 08.2014
Company Overview: Industry: Biotechnology
Led a QA organization comprising of Leads/Managers and Test engineers.Was instrumental in building a strong global team located in Bangalore and St.Louis inculcating “Follow the Sun” model
Instrumental in successfully implementing Agile Scrum model
Industry: Biotechnology
Leader, Testing & QA (Testing Center of Excellence)
MasterCard International
09.2002 - 09.2011
Company Overview: Industry: Financial Services
Championed the initiative of forming TCoE within the company
Managed rolling out of TCoE standards across the IT department
Managed TcoE Teams (including Leads) supporting core financial applications through highly demanding and tight scheduled releases
Responsible in building teams globally spanning several regions
Worked with offshore vendors and ensured SLA’s were followed
Created a roadmap for test automation spanning several applications within the group
Coordinated with the Vendor management team in generating RFP’s for new contracts
Industry: Financial Services
Education
MBA -
Webster University
St. Louis, MO
06-2014
Skills
Technical Program Management
Portfolio optimization
Mentoring and Coaching
Forecasting
Risk Management
Technology Governance
Change Management
Project Planning and Management
Strategic Thinking
Verbal and written communication
Critical thinking
Innovation management
Timeline
Vice President, Software Engineering
Mastercard
12.2020 - Current
Vice President, Software Engineering
Mastercard
12.2017 - 11.2020
Director, Quality Assurance
Mastercard
09.2014 - 11.2017
Sr.Manager,Quality Engineering
Monsanto
10.2011 - 08.2014
Leader, Testing & QA (Testing Center of Excellence)
MasterCard International
09.2002 - 09.2011
MBA -
Webster University
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