Customer-focused professional with experience in sales, client relations, retail, and guest services. Strong communicator with a proven ability to build relationships, anticipate customer needs, and deliver welcoming service in fast-paced environments. Adaptable, personable, and eager to learn.
Work History
Business Development Manager
SpanIdea Systems | 2025 - 2026
Led business development and sales activities to identify and secure new client opportunities.
Communicated directly with clients and prospective customers to understand needs and discuss solutions.
Assisted with developing and maintaining client relationships throughout the sales process.
Developed client relationships throughout the sales process to enhance satisfaction and retention.
Retail Associate — Ski Rentals
Sports Basement | 2022 - 2024
Helped customers determine appropriate equipment based on their needs and experience.
Delivered good customer service in fast-paced retail and rental setting.
Handled equipment preparation, organization, and returns.
Ski Instructor
Bear Valley Ski Resort | 2018 - 2022
Delivered tailored ski instruction to guests of all experience levels, helping their skills and confidence.
Taught skiing techniques, safety practices, and mountain procedures to ensure guest understanding and safety.
Adapted instruction to individual abilities and learning styles.
Lifeguard
Killarney Farms Swim Club | 2019 - 01.2020
Monitored pool areas and swimmers, ensuring safety protocols were followed.
Enforced facility safety rules.
Responded to safety concerns and emergencies, effectively mitigating risks to swimmers.
Business Development Manager at Mega KLC Polymer Technologies Pvt. Ltd (Sujan Group)Business Development Manager at Mega KLC Polymer Technologies Pvt. Ltd (Sujan Group)