Kiranjot Kaur
Queens,NY
Summary
Hardworking, highly motivated college student with a strong work ethic. Adaptable team player with a passion for enhancing business performance, and achieving company objectives.
Overview
7
7
years of professional experience
Work History
Passenger Service Supervisor
Swissport
10.2024 - Current
- Monitored security and maintained operational protocols.
- Ensured compliance with airline policies and procedures, maintaining safety standards throughout the terminal.
- Implemented operational improvements that led to reduced delays and improved on-time performance metrics for flights under supervision.
Passenger Service Agent
Swissport Inc.
03.2022 - Current
- Utilized computer systems such as Amadeus for checking in, printing boarding passes
- Managed gate operations including boarding announcements, seating assignments
- Operated jetbridges with precision, prioritizing safety, efficient boarding, and fostering positive passenger experiences
Cashier
MAR Air Foods
11.2021 - 03.2022
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows and restocking shelves
- Operated cash register and accurately processed payments, returns, and exchanges
Translator and Interpreter
NYC Health + Hospitals(Language Bank)
07.2021 - 09.2021
- Interpreting English into my speaking languages like Punjabi, Hindi, Urdu to people from my community
Barista
Tim Hortons
03.2021 - 06.2021
- Operated cash registers and handled cash and card transactions
- Displayed proficiency in operating various types of brewing equipment such as grinders, blenders, and espresso machines and served baked goods
- Cleaned and sanitized work areas, utensils, and equipment
Customer Service Representative
Walgreens
02.2021 - 03.2021
- Assessed customer needs and upsold products and services to maximize sales
Summer Intern
Summer Youth Employment Program
07.2020 - 09.2020
- Company Overview: Work Learn and Grow Program
- Created, updated and maintained detailed documents, spreadsheets by creating professional charts, tables and filters
- Work Learn and Grow Program
Work Study Student
Summer Youth Employment Program
07.2018 - 08.2018
- Developed programming skills to automate robotic systems
- Created user interfaces to control robots remotely
Education
Associate in Arts (A.A.) - Liberal Arts
Queensborough Community College
Queens, NYHigh School Diploma -
Richmond Hill High School
Richmond Hill, NY06.2021
Skills
- Computer Skills
- Customer service
- Problem solving abilities
- Organization skills
- Multitasking
- Translator and Interpreter
- Coordination
- Active listening
- Leadership
- Communication
- Cash management
Timeline
Passenger Service Supervisor
Swissport
10.2024 - Current
Passenger Service Agent
Swissport Inc.
03.2022 - Current
Cashier
MAR Air Foods
11.2021 - 03.2022
Translator and Interpreter
NYC Health + Hospitals(Language Bank)
07.2021 - 09.2021
Barista
Tim Hortons
03.2021 - 06.2021
Customer Service Representative
Walgreens
02.2021 - 03.2021
Summer Intern
Summer Youth Employment Program
07.2020 - 09.2020
Work Study Student
Summer Youth Employment Program
07.2018 - 08.2018
Associate in Arts (A.A.) - Liberal Arts
Queensborough Community College
High School Diploma -
Richmond Hill High School
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