Sydnie (Kirby) Dease
Fort Worth
Summary
Experienced with team leadership, customer service, and sales strategies. Utilizes interpersonal skills to foster productive team environment. Track record of enhancing store performance and customer satisfaction. I am ready to learn and invest in whatever I am doing to my fullest potential.
Overview
8
8
years of professional experience
Work History
Cashier/Customer Service
Target
Fort Worth, TX
08.2023 - 05.2024
- Excellent customer service skills, keeping the work area clean, Accurate with money, able to keep track of my time and work alone, and putting out stocked/backstocking what we didn't need, ability to answer a multi-line phone. Able to memorize multiple drinks for Starbucks and able to make them quickly.
Maintenance Manager
HEB Grocery Store
Stephenville, TX
05.2018 - 08.2023
- Oversaw daily maintenance operations, ensuring adherence to safety standards and compliance regulations.
- Managed scheduling and allocation of maintenance tasks across store facilities to optimize efficiency.
- trained staff on equipment usage and maintenance best practices, enhancing team skills.
- Order, track, and organize maintenance supplies, equipment, and tools
- Inspect facilities regularly and address maintenance issues promptly
- I also worked as a cashier, baker, general merchandise, and driveup/order pickup
NRCMA
Cook Children's Medical Center
Fort Worth, TX
05.2025 - Current
- Assisted physicians and nurses in patient examinations, procedures, and treatments
- Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
- Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
- Administered medications under the direction of healthcare professionals
- Performed basic laboratory tests including collecting specimens and conducting routine tests
- Managed patient medical records by accurately documenting information in electronic health record systems
- Scheduled appointments for patients, coordinating with other departments as needed
- Provided exceptional customer service to patients by addressing inquiries and concerns promptly and professionally
- Educated patients on medication instructions, post-treatment care, and preventive measures
- Coordinated referrals to specialists or other healthcare providers based on physician recommendations
NCMA
Texas Health
Fort Worth, TX
04.2024 - 12.2024
- Assisted physicians and nurses in patient examinations, procedures, and treatments
- Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
- Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
- Administered medications under the direction of healthcare professionals
- Performed basic laboratory tests including collecting specimens and conducting routine tests
- Managed patient medical records by accurately documenting information in electronic health record systems
- Scheduled appointments for patients, coordinating with other departments as needed
- Provided exceptional customer service to patients by addressing inquiries and concerns promptly and professionally
- Educated patients on medication instructions, post-treatment care, and preventive measures
- Coordinated referrals to specialists or other healthcare providers based on physician recommendations
- Supported front desk operations by greeting patients, checking them in/out, and managing phone calls efficiently
NCMA
Fort Worth, TX
02.2024 - 03.2024
- Assisted physicians and nurses in patient examinations, procedures, and treatments
- Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
- Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
- Performed basic laboratory tests including collecting specimens and conducting routine tests
- Provided exceptional customer service to patients by addressing inquiries and concerns promptly and professionally
- Educated patients on medication instructions, post-treatment care, and preventive measures
- Assisted with minor surgical procedures by preparing sterile equipment and assisting during the procedure itself
Education
Associate of Science - NRCMA
The College of Health Care Professions
TX01.2024
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Active listening
- Customer assistance
- Cash handling
- Retail sales
- Store opening and closing
- Product knowledge
- Stocking and receiving
- Store maintenance
- Retail store operations
- POS system operation
- Display setup
- Order processing
- Fitting room maintenance
- Sales goals attainment
- Fashion sense
Timeline
NRCMA
Cook Children's Medical Center
05.2025 - Current
NCMA
Texas Health
04.2024 - 12.2024
NCMA
02.2024 - 03.2024
Cashier/Customer Service
Target
08.2023 - 05.2024
Maintenance Manager
HEB Grocery Store
05.2018 - 08.2023
Associate of Science - NRCMA
The College of Health Care Professions