Kirby Tjoland
Alexandria,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Network Engineer
U.S. Air Force Active Duty
Andrews Air Force Base, MD
09.2020 - Current
- Installed and maintained Vo IP and VTC devices, checking customer availability for various networks.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided Executive level Telephony and Network services for top level DoD officials on a selectively manned 10 member team.
- Provided global communications support and troubleshooting services.
- Educated and trained new personnel on systems and reporting procedures.
Emergency Communications Specialist
U.S. Air Force Active Duty
Warner Robins, GA
07.2018 - 09.2020
- Used radio, telephone and computer system to update first responders with new information.
- Provided support to law enforcement personnel during emergency situations.
- Monitored multiple radio frequencies simultaneously for incoming calls.
- Ensured compliance with applicable laws, regulations, policies, and procedures related to emergency communications operations.
- Provided technical guidance on communications systems operations when requested by other departments or agencies.
- Assisted in developing disaster plans that incorporated effective use of available communication resources.
Network Technician
U.S. Air Force Active Duty
Warner Robins, GA
07.2016 - 07.2018
- Performed daily backups and routine monitoring of switches, computer systems and data networks for optimal operation.
- Configured hardware devices and software settings to optimize network performance.
- Handled equipment repairs and related trouble reporting.
- Installed and repaired network fiber optic cables, Ethernet cables and other networking cabling and conduits.
- Installed wiring, cabling and devices to establish, repair and improve network operations.
- Programmed local area network (LAN) and wide area network (WAN) solutions.
Education
High School Diploma -
Northridge High School
Layton, UT06-2015
Skills
- Technical Troubleshooting
- Infrastructure Planning and Design
- Network Configuration
- Telephony Configuration
- Interior Gateway Protocols
- Exterior Gateway Protocols
Certification
- A+
- Network+
- Security+
Timeline
Network Engineer
U.S. Air Force Active Duty
09.2020 - Current
Emergency Communications Specialist
U.S. Air Force Active Duty
07.2018 - 09.2020
Network Technician
U.S. Air Force Active Duty
07.2016 - 07.2018
High School Diploma -
Northridge High School
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