Kirby James Nelson
Minneapolis,MN
Summary
Knowledgeable Installer offering [3] years of field experience focused on customer satisfaction. Offering strong mechanical and technical skills with excellent eye for detail. Well-versed in diagnosing and repairing issues with current systems and installing new systems. Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning. Flexible Manufacturing Supervisor dedicated to leading cross-functional teams in meeting customer demands and deadlines. Experience overseeing a group of 20 employees. Adept at planning, directing and coordinating all manufacturing processes. Skilled at maintaining and communicating daily productivity to management.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Window Treatment Installer
Little Blind Spot
10.2020 - 01.2023
- Measure windows to determine appropriate size and style of window treatments
- Order materials and supplies needed for each installation
- Install variety of window treatments, including blinds, shades, shutters, and draperies
- Ensure that all installations are completed in timely and professional manner
- Communicate with clients to ensure that their needs and expectations are met
- Maintain clean and organized work area
- Provide excellent customer service.
- Managed 8 customer calls per day and increased sales by 10% with 100% job completion and customer satisfaction
Supervisor
Douglas Corporation
05.2017 - 01.2020
- Compiled data and reviewed information for accuracy prior to input.
- Completed data entry tasks with accuracy and efficiency.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Completed production plans by scheduling and assigning personnel to daily tasks.
- Managed over 20 employees to drive sales and increase production but 15%
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
Mechanic
Mill City Mechanical
04.2014 - 04.2017
- Repairing and Maintaining Mechanical Equipment
- Controlling Machines and Processes
- Inspecting Equipment, Structures, or Material
- Handling and Moving Objects
- Deliver professional performance work in timely manner of agreed contract.
- Attended project planning meetings to coordinate mechanical system designs with structural and architecture teams, mitigate design conflicts, and coordinate delivery timelines.
- Reviewed technical drawings developed by CAD technicians and drafters.
Irrigation Specialist and Groundskeeper
Alexandria Golf & Country Club
09.2010 - 05.2014
- Design and install irrigation systems
- Inspect, audit, adjust and repair systems to ensure maximum performance and efficiency and conserve water
- Caring for and cultivating foliage including planting, fertilizing weeding, watering, trimming and pruning, soil conditioning, mulching and applying pesticides.
- Measured, threaded, and cut materials to correct angles.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Loaded and unloaded landscaping equipment and materials safely.
- Understood and followed verbal and written landscaping instructions to complete complex tasks correctly.
- Performed regular watering and fertilizing of lawns, trees and shrubs to promote healthy vegetation growth.
Education
Associate of Arts And Sciences - General Studies
Alexandria Technical College
Alexandria05.2015
Skills
- Permit Coordination
- Safety Procedures
- Worksite Preparation
- Attention to Detail
- Log Book Maintenance
- Data Auditing
- Data Reporting
- Product Inspection
- Shipment Coordination
- Material Handling
- Fluent in English, Portuguese, Spanish
- Problem-Solving
- Quality Assurance
Certification
- OSHA Training
Timeline
Window Treatment Installer
Little Blind Spot
10.2020 - 01.2023
Supervisor
Douglas Corporation
05.2017 - 01.2020
Mechanic
Mill City Mechanical
04.2014 - 04.2017
Irrigation Specialist and Groundskeeper
Alexandria Golf & Country Club
09.2010 - 05.2014
Associate of Arts And Sciences - General Studies
Alexandria Technical College
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