Kiri Ruffin

• Handled returns, exchanges, and refunds professionally, ensuring customer satisfaction while adhering to store policies.
• Counted cash drawer at the start and end of each shift, ensuring accuracy in all financial transactions.
• Collaborated with team members to improve overall store operations and enhance customer service levels.

• Greet and assist residents , guest and visitors in a professional and welcoming manner.

•Provide excellent customer services while answering questions , addressing concerns and assisting with request.

•Monitor and maintains the front desk and lobby area to ensure a clean , organized and welcoming environment.

•Manage visitors access and verify guests according to building polices and procedures

•Answer direct phone calls and communication important information to residents, guest and management

•Maintain accurate records, logs and daily reports

•Handle resident concerns professionally and escalate issues to management or important personnel when necessary

•Receive and assist with packages , deliveries and resident request

•Multitask in a fast paced environment while maintaining professionalism and attention to detail

• Operated espresso machines and commercial coffee brewers to create beverages.
• Assisted in inventory management to maintain adequate stock levels and reduce wastage.
• Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.