Kirianex Melendez
Kissimmee,FL
Summary
As a dedicated and versatile college student, I bring a strong foundation of customer service, administrative support, and client relations from my diverse work experiences in legal, beauty, and office environments. In my roles as an intake specialist, receptionist, and prestige beauty advisor, I honed skills in effective communication, time management, and problem-solving while maintaining professionalism and attention to detail. My ability to build strong relationships with clients, manage complex tasks, and adapt to different industries has prepared me to contribute effectively to future opportunities while continuing to grow academically and professionally.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
INTERN
Mixed Emerging Technology Integration Lab
Orlando, FL
12.2024 - 01.2025
- Partnering with DOE and Oak Ridge Enhanced Technology and Training Center.
- Analyzed current DOE training programs and identified opportunities to integrate technology for improved efficiency and engagement.
- Evaluated emerging hardware/software solutions for DOE training, presenting findings in a comprehensive technical report.
INTAKE SPECIALIST
The Leach Firm
Winter Park, FL
09.2023 - 08.2024
- Reviewed and evaluated potential client cases to determine eligibility and relevance to the firm's practice areas, ensuring proper documentation and adherence to firm policies
- Conducted initial client interviews to gather pertinent information about potential cases, while maintaining professionalism and confidentiality
- Communicated effectively with potential clients to explain the legal process, answer questions, and clarify the next steps, ensuring clients felt informed and supported
SECRETARY
David Chico Law Group
Celebration, Florida
01.2023 - 08.2023
- Greeted clients and visitors in a professional manner, creating a welcoming environment and ensuring a positive first impression
- Managed incoming calls and emails, directing inquiries to the appropriate department or individual and providing general information about the firm's services
- Scheduled appointments and meetings for attorneys and staff, coordinating calendars to optimize time management and ensure efficient operations
- Assisted with administrative tasks, including data entry, document preparation, and mail distribution, supporting the smooth day to day operations of the office
- Maintained client files and office records, ensuring accurate documentation and filing for easy retrieval and compliance with firm procedures
PRESTIGE BEAUTY ADVISOR
Ulta Beauty
Orlando, FL
03.2022 - 01.2023
- Provided personalized beauty consultations by assessing customer needs, recommending products, and offering expert advice on skincare, makeup, and fragrance
- Maintained product knowledge of luxury brands by staying updated on new launches, ingredients, and industry trends, ensuring customers received informed recommendations
- Handled product inventory and merchandising ensuring displays were organized, well-stocked, and aligned with brand standards
Education
Bachelor of Science - Computer Engineering
University of Central Florida
Orlando, Florida 08.2024 - Current
Full Specialist -
Aveda Institute
Orlando, FL 08.2020 - 03.2021
Associate of Arts - General Studies
Valencia College
Orlando, FL 08.2016 - 12.2019
Skills
- Client Relations
- Case Management
- Data Analysis
- Document Review
- Time Management
- Confidentiality Practices
- Office Administration
- Sales
Timeline
INTERN
Mixed Emerging Technology Integration Lab
12.2024 - 01.2025
Bachelor of Science - Computer Engineering
University of Central Florida
08.2024 - Current
INTAKE SPECIALIST
The Leach Firm
09.2023 - 08.2024
SECRETARY
David Chico Law Group
01.2023 - 08.2023
PRESTIGE BEAUTY ADVISOR
Ulta Beauty
03.2022 - 01.2023
Full Specialist -
Aveda Institute
08.2020 - 03.2021
Associate of Arts - General Studies
Valencia College
08.2016 - 12.2019
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