Kirk Boennighausen
San Diego,CA
Summary
Highly motivated, organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Possesses above average boat handling skill set. Unparalleled customer service, hospitality and communication skills,
Overview
16
16
years of professional experience
Work History
USCG 200ton Master Captain
Self Employed
08.2018 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
Director, Entertainment & Guest Experience
Carnival Cruise Lines
08.2007 - 01.2018
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
Cruise Director
Carnival Cruise Lines
08.2007 - 03.2016
- Enhanced guest experience by designing and executing diverse entertainment programs tailored to various age groups and interests.
- Boosted customer satisfaction by consistently providing exceptional service and addressing guests'' needs promptly.
- Managed a team of entertainers, ensuring seamless coordination of daily activities and events on the cruiseship.
- Developed and maintained strong relationships with vendors, enabling access to high-quality resources for onboard events.
- Collaborated with other departments to guarantee smooth functioning of all entertainment offerings on the cruise ship.
- Streamlined operations by implementing efficient scheduling systems for staff and performers.
- Increased revenue by creating innovative marketing strategies for promoting onboard activities and special events.
Education
High School Diploma -
Poway High School
Poway, CASkills
- Time Management
- Customer Relations
- Analytical Thinking
- Critical Thinking
- Teamwork and Collaboration
- Verbal Communication
Timeline
USCG 200ton Master Captain
Self Employed
08.2018 - Current
Director, Entertainment & Guest Experience
Carnival Cruise Lines
08.2007 - 01.2018
Cruise Director
Carnival Cruise Lines
08.2007 - 03.2016
High School Diploma -
Poway High School