Dependable Military Veteran experienced in visitor services and building security. Delivered high-quality service through effective emergency response and collaboration in fast-paced environments. Focused on maintaining safety and operational readiness while leading teams and managing grounds maintenance.
Work History
Laborer
8 Years 9 Months
National Park Service | Jersey City, NJ | 08.2013 - 05.2022
Greeted and assisted visitors at welcome centers, providing professional service and maintaining a safe, welcoming environment.
Coordinated visitor management, package receipt, delivery handling, building security, and access-control monitoring to enhance visitor experience.
Responded to emergencies and worked collaboratively with team members to protect visitors, employees, facilities, and public property.
Maintained grounds by removing trash, debris, and potential hazards to promote a safe and welcoming environment.
Ensured safety, cleanliness, and integrity of Ellis Island and Liberty Island through diligent maintenance and oversight.
Cleared snow and ice from walkways and entrances to ensure safe access for visitors. using snowplows, snow blowers, shovels, and snow-melting materials.
Operated and maintained powered equipment, including lawn mowers, chainsaws, electric clippers, leaf blowers, and snow blowers.
Operated hand tools such as shovels and rakes for landscaping and maintenance tasks. such as shovels, rakes, pruning saws, hedge trimmers, brush trimmers, and axes.
Managed the safe transport of equipment, ensuring proper lifting techniques to prevent injury. weighing more than 50 pounds.
Field Artillery Howitzer Section Chief
7 Years 4 Months
New York Army National Guard | Bronx, NY | 04.2008 - 08.2015
Led and supervised a six-Soldier section, promoting tactical proficiency, attention to detail, teamwork, and operational readiness.
Ensured professional development, performance, safety, and welfare of assigned Soldiers through consistent mentorship and oversight.
Conducted Composite Risk Management assessments to identify hazards and implement safety measures, enhancing overall unit readiness.
Conducted Composite Risk Management assessments to identify hazards and implement measures that supported unit readiness.
Coordinated daily tasks and training requirements to optimize operations in fast-paced, high-pressure environments.
Ammunition Team Chief
1 Year 7 Months
United States Army | 08.2006 - 03.2008
Deployed to Iraq in support of Operation Iraqi Freedom.
Ensured accountability and security of weapons, ammunition, and arms-room equipment, safeguarding critical assets.
Directed ammunition-handling activities, enforcing safety protocols and operational procedures to maintain compliance.
Executed base security and access-control operations to enhance safety and support military missions.
Detained, searched, and transported non-combatants in accordance with military regulations.
Served in active duty status with military responsibilities.
Human Resources Noncommissioned Officer
1 Year 9 Months
United States Army and New York Army National Guard | Fort Drum, NY | 11.2004 - 08.2006
Managed personnel actions for more than 100 Soldiers, including training schedules, professional-development programs, and military schools.
Coordinated performance reviews, promotions, and disciplinary actions to enhance personnel management and support Soldier development.
Maintained accurate, confidential personnel records, ensuring compliance with administrative deadlines and safeguarding sensitive information.
Assisted Soldiers in navigating civilian job searches and military career options. in civilian employment searches and military career planning, ensuring informed decisions on benefit entitlements.
Provided safe and reliable transportation for the Unit Commander, emphasizing punctuality, route planning, safety, and discretion.
Served on the Unit Commander's protection detail during Operation Iraqi Freedom.
Operations Management
1 Year 1 Month
United States Army | Fort Sill, OK | 10.2003 - 11.2004
Coordinated administrative processing for discharged personnel and maintained accountability for associated equipment valued at more than $65,000.
Coordinated administrative processing for discharged personnel, ensuring accountability for equipment valued at over $65,000.
Arranged timely and safe transportation for personnel to scheduled appointments, facilitating their access to essential services.
Applied strong time-management, scheduling, communication, and route-planning skills.
Maintained accurate records and adhered to military policies for personnel and equipment accountability, supporting operational integrity.
Education
Bachelor of Science - Human Services
Monroe College | Bronx, NY
Bachelor of Science - Criminal Justice
Monroe College | Bronx, NY
Skills
Visitor relations
Access control
Risk management
Safety compliance
Logistics Coordination
Package and Delivery Handling
Team leadership
Personnel Management
Facility maintenance
Preventive maintenance
Snow removal
Grounds maintenance
Powered equipment
Hand tool use
Physical Stamina and Heavy Lifting
Time Management and Organization
Military Service
United States Army and New York Army National Guard Veteran
Operation Iraqi Freedom deployment experience
Leadership and personnel accountability
Security and access-control operations
Risk management and safety compliance
Weapons, ammunition, and equipment accountability
Human resources and administrative operations
Timeline
Laborer
National Park Service
08.2013 - 05.2022Read More
Field Artillery Howitzer Section Chief
New York Army National Guard
04.2008 - 08.2015Read More
Ammunition Team Chief
United States Army
08.2006 - 03.2008Read More
Human Resources Noncommissioned Officer
United States Army and New York Army National Guard