Summary
Overview
Work History
Skills
Timeline
Generic

Kirk KNICKERBOCKER

KIRKWOOD, MO,MO

Summary

Dynamic leader with extensive experience at Car Wash Consultants, driving revenue growth and operational excellence. Proven track record in strategic planning and staff training, enhancing customer satisfaction and compliance. Expert in financial management and business development, successfully navigating complex regulatory environments while optimizing resources for profitability.

Overview

47
47
years of professional experience

Work History

President

CAR WASH CONSULTANTS
07.1978 - 10.2025
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
  • Managed crisis situations effectively while minimizing disruption to daily operations.
  • Enhanced company performance by implementing strategic plans and overseeing daily operations.
  • Prepared annual budget forecasts and monitored performance to meet organizational objectives.
  • Drove revenue growth by expanding product offerings and identifying new market opportunities.

  • Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
  • Streamlined organizational processes by evaluating current systems and implementing improvements.
  • Delivered operational excellence by optimizing resources, processes, and overall cost structure.
  • Supported project management team for optimal performance.
  • Built a diverse workforce through targeted recruiting efforts focused on diversity, equity, and inclusion principles.
  • Navigated complex regulatory environments while maintaining compliance across all aspects of the organization''s operations.
  • Improved public transportation systems to facilitate easier and more efficient travel for citizens.
  • Directed technological improvements, reducing waste and business bottlenecks.
  • Communicated business performance, forecasts and strategies to investors and shareholders.
  • 1971-1972 ATTENDANT FOR A ROBO CAR WASH AND FUEL STATION
  • 1973-1993 OWNER/OPERATOR/MANAGER OF A FAMILY RAN CAR WASH COMPANY CALLED KNICKERBOCKERS CAR WASH, THIS WASH ALSO SOLD PHILLIPS GASOLINE, WASHED AND TOWEL DRIED VEHICLES, HAD A DETAIL CENTER FOR WAXING/BUFFING
  • 1985-1998 KIRK AND DEBBIE KNICKERBOCKER FORMED CAR WASH CONSULTANTS OF IOWA

CAR WASH CONSULTANTS OF IOWA WAS AWARDED THE EXCLUSIVE IOWA TERRITORY DISTRIBUTORSHIP FOR HANNA CAR WASH SYSTEMS WHO WAS THE LARGEST MANUFACTURER OF CAR WASH EQUIPMENT AND THE LARGEST WEST COAST OWNER OF RETAIL CAR WASHES

EACH YEAR CWCI WAS REQUIRED TO ATTEND A WEEKS CONFRENECE AT HANNA INDUSTRIES IN PORTLAND, OREGON.

AT THESE CONFERENCES WE WERE TRAINED IN RUNNING CAR WASHES, OPERATIONAL PROCEDURES, AND OVERALL GENERAL KNOWLEDGE OF OPERATING CAR WASHES, SAFTEY TRAINING FOR EMPLOYEES ALONG WITH CAR WASH EQUIPMENT VARIRATIONS AND PLACEMENT WHITHIN THE CAR WASH TUNNEL

IN ORDER TO PUT OUT THE CLEANEST CAR POSSIBLE IN THE QUICKEST TIME POSSIBLE, WE HAD CLASSROOM IN THE MORNING AND IN THE AFTERNOON, WE WOULD TOUR DIFFERENT CAR WASHES.


WITH NEW INVESTORS. CWCI WOULD HELP THEM PICK PROPERTIES, WORK WITH GENERAL CONTRCTORS IN DESIGNING BUILDINGS, MAKING SURE THE PLUMBING ABD ELECTRICAL PLANS WERE CORRECT, MEET WITH ALL SUBS AND REVIEW THEIR SCOPE OF WORKPOOING VEHICLES


1995-1999. CAR WASH CONSULTANTS BECAME A V.A.R. (VALUE ADDED RESELLER FOR THE BELANGER CAR WASH COMPANY FOR THE STATES OF IOWA, MISSOURI, NEBRASKA AND PARTS OF KANSAS AND ILLINOIS

OUR MAIN FOCUS WAS TO INTRODUCE BELANGERS NEW VECTOR TOUCHLESS CAR WASH MACHINE TO OIL COMPANYS, AND SELF=SERVICE OPERATORS, THIS MACHINE WAS NEW AND UNIQUE TO THE CAR WASH INDUSTRY AS IT OPERATED WITH TWO HIGH PRESSURE ARMS WHEN WASHING THE VEHICLE, NOT THE TYPICAL ONE-ARMED MACHINES THAT ALL OTHER COMPANIES WERE USING AT THE TIME



1999-2005 … BECAME AN INDEPENDENT CONTRACTOR FOR, N/S WASH SYSTEMS OF INGLEWOOD, CALIFORNIA. N/S WASH SYSTEMS IS THE LARGEST MANUFACTURER OF WASH EQUPMENT FOR COMMERICAL WASH SYSTEMS, COMPANIES SUCH AS HERTZ, AVIS, ALAMO, ENTERPRISE, DOLLAR, NATIONAL RENTAL CAR AGENCIES, HAVE THEIR OWN INTERNAL WASH SYSTEMS TO WASH THEIR FLEET OF VEHICLES. IN ADDITION TO THE RENTAL CAR COMPANIES N/S WASH SYSTEMS MADE EQUIPMENT THAT WOULD WASH LARGE VEHICLES SUCH AS SCHOOL BUS, AIRPORT SHUTTLE BUSES TRUCKS, SEMIS, CITY TRANSIT BUSES, SCHOOL SHUTTLE BUSES, GARBAGE TRUCK WASHES, CONSTRUCTION SITES, PEPSI, USPS, UPS AND MOST COMPANIES REQUIRING A LARGE WASHER TO WASH THEIR FLEET.



1995-2025 CHANGED THE COMPANY NAME TO CAR WASH CONSULTANTS, INC.

THE CHANGE WAS DUE TO BEING ABLE TO HELP NEW AND EXISTING CAR WASH PEOPLE NATIONWIDE, OUR NEW WEB-SITE WAS GETTING CALLS NATIONWIDE.

WE HAVE ASSISTED CLIENTS FROM AT LEAST 45 STATES IN THE USA.

OUR COMPANY SLOGAN WAS CONSULTATION THRU COMPLETITION, WHICH FOR NEW PEOPLE LOOKING TO ENTER INTO THE BUSINESS WE PROVIDED SERVICES SUCH AS BUSINESS PLAN PREPEATION , GENERAL CONTRACTOR ASSISTANCE WHEN BUILDING OF THE BUILDING, [ BUSINESS PLAN PREPERATION SELECTION, BANK PRO FORMAS, PROFT & LOSS PROJECTIONS, EQUIPMENT SELECTION, EQUIPMENT ERECTION, ACCOUNTING CASH AND CREDIT CARDS, EMPLOYEE MANUALS, EMPLOYEE TRAINING, GRAND OPENING, ADVERTISING, (JUST TO NAME A FEW)

FOR EXISTING OPERATORS’ ISSUES WITH CHEMICALS, EQUIPMENT ISSUES, MOST OF THE PHONE CALLS WE RECEIVED WERE IN REGARDS THAT THEY WERE NOT RECEIVING THE INCOME THAT EITHER THE FACTORY OR DISTRIBUTOR HAD PROVIDED THEM PRIOR TO

THEM BUILDING THEIR SITES


1992 – 2019… EACH YEAR THERE IS AN ANNUAL TRADE SHOW THAT IS HELD THAT IS HELD IN DIFFERENT PARTS OF THE COUNTRY SUCH AS LAS VEGAS, CHICAGO, TEXAS, FLORDIA ETC. AT THESE ANNUAL TRADE SHOWS ALL THE MAJOR MANUFACTURERS WOULD HAVE BOOTHS THAT SHOWCASED THEIR PRODUCTS AND COMPENTES ALONG WITH SEMINARS FROM DIFFERENT ANGLES OF THE WASH BUSINESS.



MY EXPERTICE LENDS ITSELF TO THE FOLLOWING TYPES OF CAR & TRUCK WASH SITES



FULL-SERVICE CAR WASHES

FLEX SERVICE CAR WASHES

EXTERIOR WASH WITH HAND DRIED FINISH

EXTERIOR EXPRESS WASHES

CAR DEALER MARKET

SELF-SERVICE CAR WASHES

SELF-SERVICE WASHES WITH AUTOMATIC ROLLOVER / TOUCHLESS MACHINES

FREE STANDING AUTOMATIC WASHES

SERVICE STATION WASHES

OIL COMPANY WASHES

C-STORE CAR WASHES

TRUCK WASHES

AUTO DETAILING.


OPERATIOAL PROCEDURES FOR TUNNEL WASHES / SELF -SERVICE & TRUCK WASHES



EMPLOYEE TRAININGS

CUSTOMER DAMAGE

EMPLOYEE MANUAL

EQUIPMENT MAINTENANCE SCHEDULE

EMPLOYEE EQUIPMENT SCHEDULE AND REPAIR

EMPLOYEE TRAINING

BANKING PROCEDURES

CLEANING PROCEDURERS

OPENING AND CLOSING OF CAR WASH WITH TO DO LIST

UNLIMITED WASH PROGRAMS

FUNDRAISING PROCEDURES.



Skills

  • Leadership team building
  • Organizational leadership
  • Strategic planning
  • Operational excellence
  • Staff training
  • Sales and marketing
  • Business development
  • Contract negotiation
  • Negotiation
  • Business planning
  • Strategic visioning
  • Vendor sourcing and negotiations
  • Financial management
  • Revenue generation
  • Contract management
  • Staff management
  • Partnership development
  • Financial planning
  • Cost control
  • Revenue growth
  • Capital and resource management
  • Brand management
  • Change management
  • Business administration
  • Profitability optimization
  • Program management
  • Consulting
  • Marketing expertise
  • Financial administration
  • Policy development
  • Product development
  • Cost reduction
  • Account management
  • Healthcare policy
  • Coaching and mentoring
  • Budgeting and cost control
  • Marketing and advertising

Timeline

President

CAR WASH CONSULTANTS
07.1978 - 10.2025
Kirk KNICKERBOCKER