Kirk Muhammad
Indianapolis,IN
Summary
Results-driven Night Operations Manager with a strong focus on operational efficiency, process improvement, and team supervision. Proven ability to enhance workflow and ensure safety compliance.
Overview
28
28
years of professional experience
Work History
Night Operations Manager (NOASM)
The Home Depot
Indianapolis, Indiana
10.2016 - 07.2026
- Oversaw nightly operations to guarantee store readiness for daily openings.
- Implemented process improvements to reduce costs and increase efficiency levels on the night shift.
- Implemented process improvements, increasing overall operational effectiveness.
- Identified opportunities for cost savings through improved processes or equipment upgrades.
- Supervised team members during peak hours, improving workflow efficiency.
- Trained staff members on proper use of equipment and safety protocols before beginning their shifts.
- Trained staff on safety protocols and operational procedures, ensuring compliance.
- Investigated accidents or incidents occurring on the night shift and took corrective action as necessary.
- Delegated work to staff, setting priorities and goals.
Logistics, Flow Area Team Manager
Super Target
Fishers, IN
07.2013 - 10.2016
- Motivated team members to consistently achieve or exceed performance expectations.
- Monitored team performance, providing feedback and support for continuous improvement.
- Conducted regular employee performance evaluations to offer constructive feedback and solutions to propel improvements and growth.
- Analyzed and measured employee performance, taking appropriate disciplinary action or recognition based on work performance.
- Collaborated with other departments to streamline processes and enhance store efficiency.
- Ensured adherence to company policies, procedures, regulations and laws while maintaining an ethical workplace culture.
- Created shift schedules and coordinated with team members to maintain sufficient staffing levels during employee absences.
- Recognized and rewarded team and individual achievements, boosting morale and motivation.
GM/Grocery Lines Manager
Meijer
Camby, Indiana
05.2003 - 10.2010
- Led daily operations in a high-volume retail environment.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Oversaw budget management to align with organizational financial goals.
- Managed inventory levels to ensure product availability and reduce waste.
- Directed team initiatives to enhance customer service and satisfaction.
- Created schedules and monitored payroll to remain within budget.
- Built and maintained loyal, long-term customer relationships through effective account management.
Assistant Store Manager
Wal-Mart Supercenter
Fishers, Indiana
06.1998 - 05.2003
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Collaborated with team to resolve customer inquiries and complaints effectively.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Conducted regular store audits to maintain cleanliness and safety standards.
- Assisted in developing promotional displays to enhance product visibility.
- Created promotional campaigns to increase brand awareness and attract new customers.
Education
High School Diploma -
Arsenal Technical High
1500 E. MICHIGAN Street03-1981
Skills
- Safety compliance training
- Operational efficiency
- Process improvement
- Accident investigation
- Staff supervision
- Team performance monitoring
- Continuous improvement
- Time management
- Team collaboration
- Decision-making capacity
- Proactive problem-solving
- Employee motivation
- Attention to detail
Accomplishments
- Top performer Q4-2023 Q2-2024 Q4-2025 At the Home Depot
Timeline
Night Operations Manager (NOASM)
The Home Depot
10.2016 - 07.2026
Logistics, Flow Area Team Manager
Super Target
07.2013 - 10.2016
GM/Grocery Lines Manager
Meijer
05.2003 - 10.2010
Assistant Store Manager
Wal-Mart Supercenter
06.1998 - 05.2003
High School Diploma -
Arsenal Technical High