Kirk Palmer
kissimmee
Summary
Dynamic sales professional with a proven track record at Homeinc, excelling in acquisition and retention strategies. Skilled in persuasive negotiation and customer service, I consistently drive revenue growth and enhance client satisfaction. Adept at market analysis and performance evaluation, I leverage strong communication to build lasting relationships and achieve sales targets.
Overview
8
8
years of professional experience
Work History
Sales & Acquisitions Agent
Homeinc
Orlando
01.2023 - 09.2025
- Utilized problem-solving abilities to help distressed home owners promptly and professionally sell their home.
- Provided excellent customer service, demonstrating strong communication and interpersonal skills.
- Built positive relationships with home owners and investors through consistent follow-up communications.
- Analyzed sales data to identify areas of improvement in property offerings.
Sales Associate
Universal Nissan of Orlando
Orlando
08.2024 - 01.2025
- Assisted customers in selecting vehicles that matched their needs and preferences.
- Conducted vehicle demonstrations to highlight features and benefits effectively.
- Managed customer inquiries through phone, email, and in-person communication.
- Maintained accurate records of sales transactions and customer interactions.
- Stayed updated on industry trends to provide informed recommendations to clients.
- Greeted customers and provided product information.
Account Manager
Charter Communications
Lake Mary
11.2019 - 12.2022
- Identified up-sell, cross-sell, and renewal opportunities to enhance customer satisfaction and boost profits.
- Updated client information, contract modifications, and product pricing in company databases.
- Forecasted sales and achieved quarterly and annual financial targets through effective strategies.
- Engaged customers with proactive communication and tailored service approaches.
- Analyzed account data to uncover retention opportunities and assess potential risks.
Retail Sales Associate
Converse
Orlando
06.2019 - 11.2019
- Assisted customers with product selection and inquiries.
- Maintained clean and organized merchandise displays.
- Processed customer transactions efficiently at the checkout.
- Collaborated with team members to manage inventory levels.
- Resolved customer complaints promptly and professionally.
- Implemented visual merchandising strategies to enhance product visibility.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Assisted customers with finding the right product for their needs.
Assistant Manager
Hibbet Sports
Kissimmee
07.2017 - 12.2018
- Organized merchandise and displays to enhance brand visibility and boost product sales.
- Managed orders, expenditures, and sales to achieve budget compliance and revenue goals.
- Utilized in-depth product knowledge to provide tailored recommendations and drive upselling.
- Facilitated new employee training and conducted performance evaluations to monitor progress.
Education
HIGH SCHOOL DIPLOMA -
Liberty High School
Kissimmee, FL05-2018
Skills
- Acquisition and retention strategies
- Persuasive negotiation
- Revenue growth
- Customer service
- Time management
- Account management
- Objection handling
- Performance evaluation
- Team collaboration
- CRM software proficiency
- Upselling techniques
- Negotiation tactics
- Product expertise
- Property valuation
- Market analysis
- Lead generation
Timeline
Sales Associate
Universal Nissan of Orlando
08.2024 - 01.2025
Sales & Acquisitions Agent
Homeinc
01.2023 - 09.2025
Account Manager
Charter Communications
11.2019 - 12.2022
Retail Sales Associate
Converse
06.2019 - 11.2019
Assistant Manager
Hibbet Sports
07.2017 - 12.2018
HIGH SCHOOL DIPLOMA -
Liberty High School