Kirk Stewart
Farmersville,TX
Summary
Outgoing OPERATIONS MANAGER with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Wilson Plywood & Door
01.2013 - Current
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Conducted root cause analysis in deficient areas to identify and resolve issues.
- Compiled training materials for new employees and tracked skill development.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Contributed to long-term strategic planning discussions within the leadership team to help shape future direction for the business unit.
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Managed internal operational standards and productivity targets.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Operations Manager
FOREST LUMBER AND MILLWORK
03.2009 - 08.2012
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Reduced operational risks while organizing data to forecast performance trends.
- Analyzed and reported on key performance metrics to senior management.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Implemented quality control systems that boosted overall product consistency and reliability.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
INSIDE /OUTSIDE SALES /PURCHASEING/OPERATIONS
TEXAS DOOR AND TRIM INC.
10.1995 - 03.2007
- Continuously improved personal selling skills through ongoing training, self-assessment, and professional networking events.
- Strengthened client retention rates by consistently delivering exceptional service experiences throughout the entire sales cycle.
- Built relationships with customers and community to establish long-term business growth.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Contributed ideas and offered constructive feedback at weekly sales and training meetings.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Visited clients to sell [Product].
- Organized promotional events and interacted with community to increase sales volume.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Education
No Degree - GENERAL /COACHING AND EDUCATION
University of Central Oklahoma
Edmond, OKSkills
- Relationship Building
- Production
- Problem-Solving
- Payroll Administration
- Multitasking
- Credit and collections
- Motivational Leadership
- Staff Supervision
- Delegation
- Performance Improvement
- Handling Complaints
- Team Leadership
- Decision-Making
Certification
OSHA CETRIFIED FORKLIFT INSTRUCTOR (2015-2023)
FIRST AID CERTIFIED (2015-2023)
CPR CERTIFIED (2015-2023)
Timeline
Operations Supervisor
Wilson Plywood & Door
01.2013 - Current
Operations Manager
FOREST LUMBER AND MILLWORK
03.2009 - 08.2012
INSIDE /OUTSIDE SALES /PURCHASEING/OPERATIONS
TEXAS DOOR AND TRIM INC.
10.1995 - 03.2007
No Degree - GENERAL /COACHING AND EDUCATION
University of Central Oklahoma
OSHA CETRIFIED FORKLIFT INSTRUCTOR (2015-2023)
FIRST AID CERTIFIED (2015-2023)
CPR CERTIFIED (2015-2023)
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