Kirk Whitworth
Greer,SC
Summary
Proven Pest Control Technician with a track record of enhancing customer satisfaction and increasing revenue at Terminix through expert application of integrated pest management and exceptional service. Skilled in property inspection and pest biology, demonstrating dependability and meticulous attention to detail. Achieved notable client retention and positive feedback by prioritizing safety and effective communication.
Overview
21
21
years of professional experience
Work History
Pest Control Technician
Rocket Pest Control
02.2024 - Current
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Managed scheduling efficiently, allocating time effectively to accommodate both planned appointments and emergency calls as needed.
- Utilized computer software to manage customer information and service scheduling.
- Successfully conducted integrated pest management practices in residential, commercial and industrial settings.
Pest Control Service Technician
R&R Pest Control
10.2019 - 02.2024
- Maintained safety standards during all pest control treatments to ensure the well-being of clients, pets, and technicians.
- Achieved high levels of client retention through consistent communication and prompt resolution of any concerns or issues.
- Maximized efficiency by managing inventory levels of chemicals and equipment needed for daily operations.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Prepared reports and kept detailed records of pest control activities.
- Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.
- Fostered excellent service leading to positive online reviews.
Pest Control Service Technician
Terminix
09.2003 - 10.2019
- Contributed to a positive team environment by consistently providing support and encouragement to fellow technicians.
- Increased company revenue with upselling additional services to clients based on their specific needs.
- Stayed up-to-date on industry regulations and advancements through continuous professional development opportunities such as workshops and conferences.
- Improved customer satisfaction by providing thorough pest inspections and recommending effective treatment plans.
- Provided expert advice to clients regarding preventive measures against future infestations, leading to fewer callbacks and increased customer satisfaction.
- Developed strong relationships with clients by providing exceptional customer service throughout each interaction.
- Completed detailed reports after each service visit, allowing for accurate record-keeping and streamlined billing processes.
Education
GED -
Hillcrest High School
Greenville, SC06.2002
Skills
- Dependable and reliable
- Pest Removal
- Safety Protocols
- Chemicals handling
- Pest management techniques
- Property Inspection
- Service Sales
- Safety precautions and procedures
- Pest Biology Knowledge
- Integrated Pest Management
- Time Management
- Attention to Detail
Timeline
Pest Control Technician
Rocket Pest Control
02.2024 - Current
Pest Control Service Technician
R&R Pest Control
10.2019 - 02.2024
Pest Control Service Technician
Terminix
09.2003 - 10.2019
GED -
Hillcrest High School
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