Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kirsten Ballard

kirbydurb@gmail.com

Summary

Motivated and detail-oriented professional with over 8 years of combined experience in customer service, restaurant leadership, and office administration. Skilled in front office operations, data entry, scheduling, and communication. Certified in Data Analytics, with strong computer proficiency and a passion for supporting team success.

Overview

13
13
years of professional experience

Work History

Head Baker/Manager

Panera Bread
05.2019 - Current
  • Supervised early-morning baking operations to ensure product quality and safety compliance.
  • Trained new team members and maintained a clean, organized work station.
  • Managed inventory levels, monitored food cost, and conducted quality checks.

Front Office Assistant

Community ABA Solutions
03.2022 - 06.2024
  • Handled front desk duties such as client intake, appointment scheduling, and insurance form submissions.
  • Managed confidential records and supported ABA therapists with administrative needs.
  • Answered multi-line phones, greeted clients, and provided friendly, professional service.

Administrative Assistant

Independent Office Contractor
04.2020 - 05.2022
  • Provided administrative support including answering phones, managing email correspondence, and maintaining appointment calendars.
  • Performed data entry, filing, and document preparation for internal and external communications.
  • Ordered office supplies, prepared reports, and coordinated schedules for staff and supervisors.
  • Assisted with billing, invoicing, and light bookkeeping tasks.
  • Maintained client confidentiality and handled records in accordance with office policies.


Overnight Stocker/Associate

Walmart
11.2014 - 05.2019
  • Stocked shelves, organized backroom inventory, and assisted customers in locating items.
  • Maintained safety and organization during night shifts, and contributed to team goals.

Assistant Manager

Family Dollar
04.2012 - 10.2014
  • Supervised store operations, handled daily cash deposits, opened and closed the store.
  • Trained and led team members, maintained inventory logs, and supported customer service excellence.

Education

Data Analytics Certification -

Springboard
Tampa, FL
07-2024

Skills

  • Office Administration and Clerical Support
  • Data Entry and Record Keeping
  • Microsoft Office, Excel, Powerpoint
  • Front Desk and Receptionist Duties
  • Inventory Management
  • Customer Service and Communication
  • Restaurant and Food Safety Compliance
  • Data Analysis (SQL, Tableau, Power BI, Python)

Timeline

Front Office Assistant

Community ABA Solutions
03.2022 - 06.2024

Administrative Assistant

Independent Office Contractor
04.2020 - 05.2022

Head Baker/Manager

Panera Bread
05.2019 - Current

Overnight Stocker/Associate

Walmart
11.2014 - 05.2019

Assistant Manager

Family Dollar
04.2012 - 10.2014

Data Analytics Certification -

Springboard

Similar Profiles

CREATE PROFILE