Liz Brackin
Draper,UT
Summary
Accomplished General Manager with a proven track record at American Bread Company/Panera Bread, enhancing operational efficiency and team leadership. Excelled in P&L management and fostering employee development, achieving significant profitability increases. Skilled in problem resolution and operations management, demonstrating exceptional administrative and human resources management capabilities. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
Work History
General Manager
American Bread Company/ Panera Bread
04.2023 - Current
- Opened the first non-airport Panera Bread location in Utah.
- Managed a staff of 75 plus team members.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Office Manager
Brackin Machine
01.2023 - 06.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
General Manager
D&D Management Company/ Jimmy Johns
05.2018 - 01.2023
- Developed the MIT program and supervised General Manager training and development for the Utah market.
- Flagship test store for the corporate Rookie to Rockstar training program.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Supported Area Managers and the Director of Operations with managing staffing needs across the company.
Advanced EMT
Franklin County Ambulance Association
11.2015 - 05.2018
- Provided compassionate care to patients of all ages, earning commendations from patients and colleagues for professionalism and empathy.
- Participated in continuous training courses to maintain certifications and stay current with best practices in emergency medicine.
- Acted as a liaison between EMS personnel, police officers, and fire department members during emergency responses, fostering teamwork and efficient communication across departments.
- Conducted comprehensive patient assessments, identifying critical needs and initiating appropriate interventions.
Education
Associate of Applied Science - Physical Therapy Assistant
Salt Lake Community College
Salt Lake City 05.2026
Advanced EMT - Emergency Medicine
Bridgerland Technical College
Logan, UT 05.2018
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Account Management
- Human Resources Management
- Inventory Control
- Administrative Skills
- P&L Management
- Project Management
- Financial Administration
- Training and coaching
- Team Leadership
Accomplishments
Rookie of the year
Million Dollar Club Award Recipient
HOSA President
Timeline
General Manager
American Bread Company/ Panera Bread
04.2023 - Current
Office Manager
Brackin Machine
01.2023 - 06.2023
General Manager
D&D Management Company/ Jimmy Johns
05.2018 - 01.2023
Advanced EMT
Franklin County Ambulance Association
11.2015 - 05.2018
Associate of Applied Science - Physical Therapy Assistant
Salt Lake Community College
Advanced EMT - Emergency Medicine
Bridgerland Technical College
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