Sean Luna
Rohnert Park,CA
Summary
Motivated and professional individual that is eager to seek and maintain a full-time position within a company that offers room for growth and presents professional challenges. Offering 2 years of Customer Service experience in dynamic, high-performance environments, committed to becoming an asset and adding value to the company by utilizing and expanding career oriented skills with a willingness to take on added responsibilities to help achieve and exceed the companies goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Team Member B
Pan American Group / Panera Bread
06.2022 - 02.2024
- Managed store opening/closing procedures according to company guidelines, ensuring punctuality and security measures were upheld.
- Greet and assist customers with prompt and polite support in-person and via telephone, and suggest suitable options.
- Used POS system to process sales and managed efficient cash register operations
- Maintain tidy and organized store environment and food prep area to comply with cleanliness standards.
- Unload, stock and arrange merchandise.
- Prepare, wrap, box and distribute in-store and drive-thru orders.
- Assisted in training new hires on store policies, procedures, and best practices.
- Increased sales and customer satisfaction through personalized servicing.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
High School Diploma -
California Pacific Charter Schools - Online
Costa Mesa, CA06.2024
Skills
- Product and Service Sales
- Store Opening / Closing
- Time Management
- Customer Service / Assistance
- Cash Register / POS Systems Operation
- Inventory and Stocking
- Merchandise Receiving and Handling
- Multi-line Phones
- Typing 40wpm
- Computer Proficiency
Certification
- Food Handlers Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Retail Team Member B
Pan American Group / Panera Bread
06.2022 - 02.2024
High School Diploma -
California Pacific Charter Schools - Online
- Food Handlers Certification
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