Kirsten Blake
Greenfield,IN
Summary
Detail-oriented professional with exceptional communication and project management skills. Proven ability to handle multiple objectives effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and problem-solving issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
11
11
Total years of work experience
Education
Bachelor of Arts - Business Administration and Management
Indiana Wesleyan University
Marion, Indiana12.2021
Work History
Project Director
Campus EDU
06.2023 - Current
- Selected and successfully implemented a project management system, Monday.com, to support a cross-functional team of 10, enabling on-time delivery and long-term partner growth, for the following projects: 100 microcourses, 45 college-level courses, and 5 custom LMS platforms.
- Created an academic operation for organizational growth from initial pilot, in Airtable, that now supports 112 institutional partners, 30 professors/teacher assistants, and over 2,000 students. Created operational training manual to track processes and train new personal assistant position.
- Designed and conducted onboarding processes for all new project and/or program partners and remained account manager via building strong, remote client relationships.
- Additionally, successfully learned and utilized the following systems: HubSpot, Wix, Wistia, Stripe and Moodle.
Coordinator of Campus Visits and Student Worker Supervisor
Indiana Wesleyan University
01.2022 - 05.2023
- Planned and executed valuable large-scale campus visit events serving hundreds of guests, coordinating across 40 academic departments and administrative offices, succeeding enrollment goals to recruit and retain future students.
- Successfully developed staffing plans, schedules, and workflows to ensure efficient use of resources across events, up to 35 employees.
- Restructured a positive team culture and grew one of the student worker teams from 4 to the desired 15, as well as created and promoted managers.
- Authored and implemented the Admissions Student Worker Handbook to standardize training and expectations. Hired, trained, scheduled, supervised and managed payroll tracking for up to all 25 student workers.
Skills
- Interpersonal Relations
- Academic Operations
- Cross-Functional Leadership
- Program and Project Management
- Process Design and Improvement
- Servant Leader
Other Work Experience
- TechPoint S.O.S. Challenge, Online: Project Manager
- Wheaton Bible Church, Wheaton, IL: Human Resource Intern
- Nick McKinley State Farm, Marion, IN: Marketing and Events Intern
- Wesley Seminary, Marion, IN: Admissions Representative Assistant
- Indiana Wesleyan University, Marion, IN: Resident Assistant
- Pet Suites of America, Fishers, IN: Customer Service Representative and Pet Care Technician
- Brookschool Vet Clinic, Fishers, IN: Kennel Technician