Summary
Overview
Education
Work History
Skills
Other Work Experience
Generic
Kirsten Blake

Kirsten Blake

Greenfield,IN

Summary

Detail-oriented professional with exceptional communication and project management skills. Proven ability to handle multiple objectives effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and problem-solving issues, with focus on optimizing processes and supporting team objectives.

Overview

4
4
years of professional experience
11
11

Total years of work experience

Education

Bachelor of Arts - Business Administration and Management

Indiana Wesleyan University
Marion, Indiana
12.2021

Work History

Project Director

Campus EDU
06.2023 - Current
  • Selected and successfully implemented a project management system, Monday.com, to support a cross-functional team of 10, enabling on-time delivery and long-term partner growth, for the following projects: 100 microcourses, 45 college-level courses, and 5 custom LMS platforms.
  • Created an academic operation for organizational growth from initial pilot, in Airtable, that now supports 112 institutional partners, 30 professors/teacher assistants, and over 2,000 students. Created operational training manual to track processes and train new personal assistant position.
  • Designed and conducted onboarding processes for all new project and/or program partners and remained account manager via building strong, remote client relationships.
  • Additionally, successfully learned and utilized the following systems: HubSpot, Wix, Wistia, Stripe and Moodle.

Coordinator of Campus Visits and Student Worker Supervisor

Indiana Wesleyan University
01.2022 - 05.2023
  • Planned and executed valuable large-scale campus visit events serving hundreds of guests, coordinating across 40 academic departments and administrative offices, succeeding enrollment goals to recruit and retain future students.
  • Successfully developed staffing plans, schedules, and workflows to ensure efficient use of resources across events, up to 35 employees.
  • Restructured a positive team culture and grew one of the student worker teams from 4 to the desired 15, as well as created and promoted managers.
  • Authored and implemented the Admissions Student Worker Handbook to standardize training and expectations. Hired, trained, scheduled, supervised and managed payroll tracking for up to all 25 student workers.

Skills

  • Interpersonal Relations
  • Academic Operations
  • Cross-Functional Leadership
  • Program and Project Management
  • Process Design and Improvement
  • Servant Leader

Other Work Experience

  • TechPoint S.O.S. Challenge, Online: Project Manager
  • Wheaton Bible Church, Wheaton, IL: Human Resource Intern
  • Nick McKinley State Farm, Marion, IN: Marketing and Events Intern
  • Wesley Seminary, Marion, IN: Admissions Representative Assistant
  • Indiana Wesleyan University, Marion, IN: Resident Assistant
  • Pet Suites of America, Fishers, IN: Customer Service Representative and Pet Care Technician
  • Brookschool Vet Clinic, Fishers, IN: Kennel Technician