Kirsten Eaton
Coloma,WI
Summary
Dynamic leader and former CEO of Ember Moon Co, adept in strategic decision-making and fostering inclusive cultures, significantly enhancing business growth and brand reputation. Skilled in verbal communication and emergency care, with a proven track record in building productive relationships and driving profitability. Demonstrates exceptional leadership and problem-solving abilities, honed through distinguished service in the US Army.
Overview
17
17
years of professional experience
Work History
CEO
Ember Moon Co
08.2020 - Current
- Developed key operational initiatives to drive and maintain substantial business growth.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Drove profitability with thorough financial analysis and strategic decisionmaking.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Led successful turnaround efforts for underperforming divisions or subsidiaries, restoring profitability within tight timeframes.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Amplified customer satisfaction and loyalty through introduction of customer-centric service model.
Veterinary Assistant
Happy Tails Veterinary Care
Bethlehem, GA
05.2015 - 02.2018
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
- Coordinated staff schedules to ensure adequate coverage during peak hours.
Veterinary Assistant
Banfield Animal Hospital
Lilburn, GA
04.2015 - 10.2015
- Optimized appointment scheduling process resulting in increased daily patient intake without compromising quality of care.
- Reduced patient stress during visits through gentle handling techniques and calming strategies tailored for individual animal needs.
- Increased team efficiency with effective delegation and supervision of junior veterinary assistants.
- Collaborated with veterinarians to develop customized treatment plans for optimal animal health outcomes.
Veterinary Assistant
Walnut Grove Animal Hospital
Walnut Grove, GA
04.2014 - 12.2015
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
Manager
Petland
Athens, GA
08.2013 - 04.2014
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Soldier
US Army
07.2008 - 05.2011
- Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
- Ensured mission success with diligent planning, coordination, and execution of various tasks.
- Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
- Strengthened morale among fellow soldiers through active listening, empathy, and encouragement in difficult situations.
- Established effective communication channels to relay vital information between units during operations.
- Utilized critical thinking skills to solve complex problems while working under pressure in dynamic environments.
- Cultivated positive relationships with local communities while deployed, fostering mutual respect and cooperation during missions.
- Upheld high standards of professionalism both on-and off-duty representing the US military with honor at all times.
- Maximized system performance, troubleshooting complex network issues to restore connectivity quickly during critical situations.
- Maintained meticulous records related to personnel actions, equipment inventory, maintenance schedules, and incident reports ensuring accuracy at all times.
Education
Bachelor Of Early Childhood Care And Education - General Studies
Ashford University
San Diego, CASkills
File and records management
Emergency and preventive care
Customer service
Verbal and written communication
Receiving support
Task prioritization
Calendar management
Schedule management
Strong organization
Timeline
CEO
Ember Moon Co
08.2020 - Current
Veterinary Assistant
Happy Tails Veterinary Care
05.2015 - 02.2018
Veterinary Assistant
Banfield Animal Hospital
04.2015 - 10.2015
Veterinary Assistant
Walnut Grove Animal Hospital
04.2014 - 12.2015
Manager
Petland
08.2013 - 04.2014
Soldier
US Army
07.2008 - 05.2011
Bachelor Of Early Childhood Care And Education - General Studies
Ashford University