Summary
Work History
Education
Skills
Additional Information
Timeline
Generic

Kirsten Galliford

Pavilion

Summary

Staff Pharmacist with extensive experience at Wegmans, excelling in medication therapy management and patient counseling. Proven ability to resolve billing issues and enhance patient care through immunization administration. Recognized for fostering teamwork and maintaining compliance with HIPAA regulations, ensuring high-quality pharmaceutical services and exceptional customer satisfaction.

Developed strong analytical and problem-solving skills in fast-paced healthcare environment. Proven ability to manage complex tasks, ensure regulatory compliance, and provide exceptional patient care. Looking to expand upon this knowledge and seek out new opportunities where these skills can drive success and innovation.

Work History

Staff Pharmacist

Wegmans
  • Effectively resolved insurance rejections and other billing issues.
  • Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
  • Supported clinical services such as immunizations administration, leading to increased accessibility for patients in need.
  • Provided medication therapy management to patients using Outcomes and Mirixa.
  • Contributed to a positive workplace culture by fostering open communication channels among team members and promoting professional development opportunities.
  • Ensured consistent delivery of high-quality pharmaceutical services through adherence to established standards and guidelines.
  • Recommended OTC devices or medication options to help mitigate individual symptoms.
  • Provided comprehensive staff support during peak hours, effectively managing increased workload without compromising quality of service or patient safety.
  • Enhanced patient care by providing accurate medication dispensing and thorough counseling on drug interactions.
  • Received and accurately processed written prescriptions from customers using medical computer system.
  • Collaborated with healthcare professionals to develop customized medication plans, ensuring optimal patient outcomes.
  • Maintained state and federal records of legendary drugs and controlled substances.
  • Complied with all federal laws, company policies and procedures and state regulations regarding intern, technician and assistant training and licensure.
  • Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
  • Communicated regularly with physicians, nurses, insurance companies and managed care organizations.
  • Optimized workflow processes for faster prescription filling, resulting in improved patient satisfaction levels.
  • Properly compounded and dispensed medications as prescribed by doctors and dentists.
  • Implemented best practices for safe medication storage and disposal, maintaining a compliant and organized pharmacy environment.
  • Correctly completed pharmacy daily and weekly reports.
  • Effectively prioritized tasks and organized workflow to increase efficiency.
  • Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
  • Supervised and coached team of pharmacy technicians and trainees.
  • Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
  • Hand counted controlled medications, measured liquids and reconstituted antibiotics.
  • Assisted other pharmacy staff with drug inventory, purchasing and receiving.

Education

Doctor Of Pharmacy - Pharmacy

Duquesne University
Pittsburgh, PA
05.2000

Skills

  • Drug utilization review
  • Pharmacy automation systems
  • Medication dispensing
  • Immunization administration
  • HIPAA regulations
  • Patient counseling
  • Continuing education
  • Flexibility in scheduling
  • Patient relations
  • Data entry specialist
  • Conflict resolution
  • Medication therapy management
  • Pharmacy law
  • Vaccines
  • HIPAA regulations compliance
  • Patient profiles
  • Detail orientation
  • Customer service and communication skills
  • Vaccination administration
  • Overseeing technicians
  • Documentation skills
  • Maintaining records
  • Verifying orders
  • Resolving complaints
  • Promotion of health and disease prevention
  • Software trained
  • Delegating assignments
  • Interpreting orders

Additional Information

  • Geneseo Parish Outreach Center volunteer 2015-present
  • Geneseo Parish Outreach Center Board of Directors general board member 2019
  • Geneseo Parish Outreach Center Board of Directors Secretary 2020-2022
  • Geneseo Parish Outreach Center Board of Directors President 2023-present
  • Pavilion Central School District Board of Education 2024-present
  • Pavilion Babe Ruth League Board Secretary 2022-present

Timeline

Staff Pharmacist

Wegmans

Doctor Of Pharmacy - Pharmacy

Duquesne University
Kirsten Galliford