Kirsten Gautreau
Saint Amant
Summary
Experienced in medical insurance billing and coding with strong computer literacy and proficiency in MS Word, Excel, and Access. Skilled in medical terminology, charting, scheduling, and insurance verification. Demonstrated reliability and organizational skills in fast-paced environments. Committed to continuous learning and applying knowledge effectively to improve processes.
Overview
9
9
years of professional experience
Work History
Triage for Neurology & Neurosurgery/ Scheduling/Referrals
The NeuroMedical Center
Baton Rouge
12.2023 - 08.2025
- Triage calls, send out fax, verify insurance, scheduling, getting referrals and calling them to schedule.
Receptionist
Ralph Seller’s DJRC
Gonzales
02.2023 - 12.2023
- Greet customers, answer calls and transfer to where needing to go, scan in license plates, make packets for cars and filing.
Waitress
Brewbacher’s Grill and Mission Street Café’
Gonzales
02.2022 - 11.2022
- Open/close store, count registers, greet customers, take orders for dine in and to go, worked with co-workers to ensure everything was stocked, cleaned and prepped for the day.
Appointments/Float/Patient Registration
Louisiana Women’s Healthcare Associates
Baton Rouge
07.2016 - 07.2020
- Greet patients, update charts, scan patient documents, verify insurance, schedule appointments, check patients in and out, open/close, take payments, answer patient calls, and assist patients with problems and rescheduling.
Education
Certificate - Medical Office Assistant
Ascension College
Gonzales, Louisiana01.2010
High School -
East Ascension High
Gonzales, Louisiana01.2008
Skills
- customer relationship management
- referral coordination
- appointment scheduling
- problem solving
- attention to detail
- Compassionate patient care
References
- Sarah Johnson, The NeuroMedical Center, #225-939-3597
- Hunter Wood, Brewbacher’s, #225-276-4623
- Jenna Reines, Louisiana Women’s, #225-287-4999
Timeline
Triage for Neurology & Neurosurgery/ Scheduling/Referrals
The NeuroMedical Center
12.2023 - 08.2025
Receptionist
Ralph Seller’s DJRC
02.2023 - 12.2023
Waitress
Brewbacher’s Grill and Mission Street Café’
02.2022 - 11.2022
Appointments/Float/Patient Registration
Louisiana Women’s Healthcare Associates
07.2016 - 07.2020
Certificate - Medical Office Assistant
Ascension College
High School -
East Ascension High
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