Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Kirsten Hansel

Kirsten Hansel

Kirkland,WA

Summary

Multi-faceted Regional Manager

Sixteen years progressive career background combined with dedication to corporate growth and development.

Excellent record of meeting company quotas through sales strategy.

Mentor employees to develop top-performing team members.

Sales expert offering project management skills, history of business development, driving market and exceeding revenue goals.

Overview

16
16
years of professional experience
3
3
Certification
1
1

Management

1
1

Cosmetology

1
1

CPR

Work History

Coordinator

URC/ Manuel Cruz
10.2016 - Current
  • Gathered and organized materials to support operations.
  • Handled incoming and outgoing shipping and receiving activities.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Assisted management with schedule to coordinate calendar and arrange travel.
  • Inventoried and ordered office supplies for 5 properties to maintain availability of products
  • Booked airfare, hotel, and ground transportation to coordinate office travel.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.

Manager

Rubios Costal Grill
05.2008 - 02.2010
  • Effectively managed payroll and timekeeping and paperwork 20+ employees. Was responsible for new hires and terminations.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.

Regional Training Manager

Regis
10.2009 - 12.2018
  • Implemented new learning strategies depending upon employees' skill levels.
  • Selected and assigned instructors to conduct specific training.
  • Reviewed and edited all training materials for accuracy and company policy compliance.
  • Trained staff during demonstrations, meetings, conferences, and workshops
  • Boosted loyalty by 10% on average by using strategic engagement and marketing strategies.
  • Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
  • Achieved personal sales goals by upselling products to meet individual needs.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Promoted business through marketing initiatives and use of social media.
  • Prepared annual budgets with controls to prevent overages.

Education

Bachelor Of Applied Arts And Science - Psychology

University of Oregon
Eugene, OR
06.2003

Cosmetology - Cosmetology Education

Oceanside College of Beauty
Oceanside, CA
10-2009

Associate of Applied Science - Cosmetology

Mira Costa College
Oceanside, CA
12-2009

Skills

  • Ul>

    Marketing familiarity

  • P>Customer consultation

  • P>Networking expertise

  • P>Outstanding client retention

  • P>Relationship building and management

  • P>Trend expert

  • P>Customer buying habits

  • P>Photography expertise

  • P>Strong leader

  • P>Staff Management

  • P>Detail-orientated

  • P>Highly motivated self-starter

  • P>Advanced communication skills

  • P>[WA/CA] Licensed Cosmetologist

  • P>Sales expertise

Accomplishments

    Successfully opened numerous salons.

Certification

Cosmetology License -Washington State-current

Cosmetology License-California-current

BLS certified- current

CPR/ first aid certified-current

BBP certified- current

Timeline

Coordinator

URC/ Manuel Cruz
10.2016 - Current

Regional Training Manager

Regis
10.2009 - 12.2018

Cosmetology License - current

BLS certified- current

CPR/ first aid certified-current

BBP certified- current

10-2009

Manager

Rubios Costal Grill
05.2008 - 02.2010

Bachelor Of Applied Arts And Science - Psychology

University of Oregon

Cosmetology - Cosmetology Education

Oceanside College of Beauty

Associate of Applied Science - Cosmetology

Mira Costa College

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Kirsten Hansel