Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Kirsten Hilton

Maryville,TN

Summary


Upbeat and friendly, with exceptional communication and problem-solving skills. Proficient in managing customer inquiries and conflict resolution, ensuring customer satisfaction through efficient service. Committed to creating positive customer experiences and fostering long-term relationships.

Overview

3
3
years of professional experience

Work History

Customer Service Coordinator and Cashier

Food City
05.2022 - Current
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Managed high call volumes with exceptional professionalism, ensuring minimal wait times for customers.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Education

High School Diploma -

Seymour High School
Seymour, TN

Associate of Science - Pre-Veterinary Medicine

Walters State Community College
Sevierville, TN
05-2027

Skills

  • Active listening
  • Compassion
  • Hardworking
  • Leadership
  • Teamwork
  • Responsibility

Languages

English
Native or Bilingual
German
Limited Working

Interests

  • Offering time and support to shelters for the homeless, women, and animals
  • Dancing
  • Watching Movies and TV Shows
  • Horseback Riding
  • Backpacking and Hiking
  • Reading
  • Animal Care

Timeline

Customer Service Coordinator and Cashier

Food City
05.2022 - Current

High School Diploma -

Seymour High School

Associate of Science - Pre-Veterinary Medicine

Walters State Community College