Kirsten Irvine
Dearborn,MI
Summary
As a 23-year-old, I'm on a journey toward a Bachelor of Science in Psychology and Counseling, combining my passion for understanding people with a caring nature. My journey took a courageous turn when I moved to the United States as an au pair, demonstrating my resilience and adaptability. My background in childcare allowed me to create meaningful connections with families and children that taught me so many useful life skills. Volunteering at Bronco Off Roadeo in guest services honed my interpersonal and guest services skills. I am excited to apply my evolving knowledge to break into the psychological/psychiatric realm. Ready to bring youthful energy and a fresh perspective to the world of mental health
Overview
3
3
years of professional experience
Work History
Au Pair
Au Pair in America
Dripping Springs, TX
01.2021 - 07.2022
- Supported household operations by completing laundry, cooking meals and performing light cleaning.
- Organized playdates and activities for the children, ensuring their safety at all times.
- Helped children develop social skills through positive reinforcement of behaviour.
- Communicated with parents about daily activities and any concerning behaviours.
- Traveled with family to help with vacation activities and childcare.
Aftercare Assistant
Arbor Primary School
Benoni, South Africa
01.2019 - 01.2021
- Assisted in setting up classrooms for various activities.
- Maintained a safe play environment.
- Managed conflicts between students in an appropriate manner.
- Instructed children on good sanitary habits when washing hands, using the bathroom or eating.
- Provided nurturing and appropriate environment for children ranging in age from 3 to 13.
- Communicated daily with children's parents or guardians about daily activities, behaviours and related issues.
- Implemented effective discipline methods when needed.
Volunteer
Bronco Off-Roadeo
Moab, UT
- Recognized by management for providing exceptional customer service.
- Approached customers and engaged in conversation through the use of effective interpersonal and people skills.
- Identified the needs of customers promptly and efficiently.
- Input customer data into reservation systems and update to reflect any changes.
- Promoted a high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
- Performed data entry into computer systems to maintain accurate records of customer information.
Education
Bachelor of Science - Psychology And Counselling
The South African College of Applied Psychology
South Africa12-2024
High School Diploma -
Benoni High School
Benoni, South Africa12-2018
Skills
- Household Support
- Check-In Procedures
- Customer Service Standards
- Team Management
- Basic Word and Excel skills
- Child Supervision
- Critical Thinking
Languages
English
Native/ Bilingual
Afrikaans
Limited
References
References available upon request.
Timeline
Au Pair
Au Pair in America
01.2021 - 07.2022
Aftercare Assistant
Arbor Primary School
01.2019 - 01.2021
Volunteer
Bronco Off-Roadeo
Bachelor of Science - Psychology And Counselling
The South African College of Applied Psychology
High School Diploma -
Benoni High School
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