Kirsten Lancaster
Oak Park,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Building Secretary
Linn-Mar Community School District
2022.08 - 2023.07
- Interacted with vendors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Supported company leaders by managing building accounts, fulfilling orders, and managing teacher and associate staffing.
- Managed phone and email correspondence and handled incoming and outgoing mail.
- Responded to inquiries in person and by phone or email.
- Assisted the district Business Department with AR and AP tasks.
- Created daily announcement slides using Canva and Microsoft PowerPoint.
Direct Support Staff
Family Care Solutions
2021.07 - 2022.01
- Assisted with client personal care needs to foster independence and well-being.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Followed care plan and directions to administer medications.
- Cultivated relationships with residents to support happiness and emotional well-being.
Campus Visit Assistant
Augustana College
2019.08 - 2021.05
- Led campus tours for prospective students and their families to highlight features and benefits of attending Augustana College.
- Input confidential data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Assisted with special events and functions.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Education
Bachelor of Arts - Sociology And Anthropology; Gender Studies
Augustana College
Rock Island, IL05.2022
Skills
- Customer Service
- Accounts Receivable/Accounts Payable
- Administrative Support
- Payroll Coordination
- Multitasking and Time Management
- Records Management Systems
Timeline
Building Secretary
Linn-Mar Community School District
2022.08 - 2023.07
Direct Support Staff
Family Care Solutions
2021.07 - 2022.01
Campus Visit Assistant
Augustana College
2019.08 - 2021.05
Bachelor of Arts - Sociology And Anthropology; Gender Studies
Augustana College
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