Kirsten Louise Macias
Summary
Organized and motivated professional with strong time management and organizational skills. As a newly licensed vocational/practical nurse with over 4 years of administrative and leadership experience in fast-paced medical environment and 2 years of hands-on clinical hours at various facilities. I have a proven ability to adapt to last-minute changes and thrive under pressure, consistently delivering high-quality work. Eager to leverage skills in entry-level opportunities while contributing to company growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Chart Reviewer and Scheduler
Goodnite Sleep Solution
Redlands
06.2025 - Current
- Operated Somnoware Charting Systems to streamline patient data management.
- Reviewed patient charts for accuracy and completeness, ensuring high quality of care.
- Collaborated with healthcare providers to clarify patient information.
- Documented findings in electronic health record systems.
- Communicated effectively with team members regarding chart updates.
- Assessed compliance with federal regulations, including HIPAA, to uphold patient privacy rights.
Medical Front Office Supervisor
Loma Linda University Health Care
Loma Linda
03.2024 - 06.2025
- Utilized EPIC Charting System to enhance management of patient records.
- Supervised daily front office operations and ensured smooth workflow.
- Coordinated patient scheduling and optimized appointment calendars.
- Trained and mentored staff on office procedures and best practices.
- Collaborated with healthcare providers to streamline communication processes.
- Developed and implemented strategies that streamlined practice workflow processes.
Patient Service Representative
Loma Linda University Health Care
Loma Linda
08.2022 - 03.2024
- Utilized EPIC Charting System to streamline patient data management.
- Assisted patients with appointment scheduling and verification of insurance information.
- Handled patient inquiries and provided clear information about services offered.
- Facilitated communication between patients and healthcare providers to enhance service delivery.
- Managed electronic health records to ensure accurate patient information maintenance.
- Managed front desk operations, handling phone inquiries and directing patients to appropriate services.
Activities Assistant
Brookside Health Care Center
Redlands
03.2022 - 08.2022
- Operated PointClickCare charting system to document resident information
- Organized and implemented engaging recreational activities to enhance resident well-being.
- Facilitated group discussions and social interactions to foster community among residents.
- Collaborated with healthcare staff to ensure resident needs were met during events.
- Maintained detailed records of resident participation and preferences to tailor future activities.
- Trained volunteers on best practices for interacting with residents during activities.
- Ensured a safe and clean environment for all activity-related events at the center.
- Assisted residents individually with activities.
Cashier
In N Out Burger
Fontana
08.2021 - 03.2022
- Maintain cash register operations and ensure balanced drawer at end of shift.
- Process customer transactions efficiently and accurately at busy fast-food location.
- Handle customer complaints with professionalism and resolve issues promptly.
- Uphold cleanliness standards in dining area and kitchen to enhance customer experience.
- Train new cashiers on register functions and customer service protocols effectively.
Ride Attendant and Cashier
Fiesta Village Family Fun Park
Colton
06.2017 - 03.2020
- Ensured safe ride operations for guests at family amusement park.
- Monitored ride safety equipment and conducted daily inspections to ensure compliance with safety standards.
- Educated guests on safety guidelines and ride rules to enhance visitor experience and safety awareness.
- Collected ride tickets and tracked daily patron numbers to support operational efficiency and guest flow management.
Education
Diploma - Vocational Nursing
American Career College
Ontario05-2026
High School Diploma -
Grand Terrace High School
Grand Terrace05-2018
Some College (No Degree) - Biology
San Bernardino Valley College
San Bernardino, CA05-2026
Skills
- Wound care
- Patient assessment
- Medication dispensing
- Outpatient care
- HIPAA compliance
- Point Click Care EMR software
- EPIC EMR software
- Somnoware EMR software
- Staff management
- Communication skills
- Patient advocacy
- Empathetic and compassionate
Languages
English
Professional
Tagalog
Professional
Certification
- American Heart Association BLS/ CPR
- Currently enrolled to complete my IV Certification
Timeline
Chart Reviewer and Scheduler
Goodnite Sleep Solution
06.2025 - Current
Medical Front Office Supervisor
Loma Linda University Health Care
03.2024 - 06.2025
Patient Service Representative
Loma Linda University Health Care
08.2022 - 03.2024
Activities Assistant
Brookside Health Care Center
03.2022 - 08.2022
Cashier
In N Out Burger
08.2021 - 03.2022
Ride Attendant and Cashier
Fiesta Village Family Fun Park
06.2017 - 03.2020
Diploma - Vocational Nursing
American Career College
High School Diploma -
Grand Terrace High School
Some College (No Degree) - Biology
San Bernardino Valley College