Kirsten Mahurin
New Whiteland,IN
Summary
Dedicated Barista experienced in customer service and team collaboration. Delivered exceptional coffee experiences by managing busy environments and training new employees. Focused on enhancing guest satisfaction through effective communication and problem solving during peak hours.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Barista
Starbucks
New Whiteland, IN
03.2026 - Current
- Trained new baristas on coffee preparation techniques to ensure consistent quality and service
- Provided exceptional customer service in a fast-paced environment
- Managed morning customer influx with efficient, levelheaded service to maintain high satisfaction levels
- Collaborated with team members to streamline store operations and enhance customer experience
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Host
Olive Garden
Whiteland, Indiana
11.2025 - 02.2026
- Greeted guests and efficiently gathered information to optimally seat groups or manage the waitlist.
- Delivered exceptional customer service by proactively anticipating and fulfilling customer needs.
- Monitored dining area to identify and address guest needs and enhance satisfaction.
- Communicated effectively with kitchen staff regarding guest preferences.
- Managed reservations via phone and in person to streamline guest seating.
Education
High School Diploma -
Whiteland High School
Whiteland, IN05-2026
CCMA -
Ivy Tech Community College of Indiana
Indianapolis, IN05-2026
Skills
- Coffee preparation
- Customer service
- Order accuracy
- Customer engagement
- Team collaboration
- Employee training
- Peer mentoring
- Time management
- Fast-paced adaptability
- Effective communication
- Conflict resolution
- Rapid problem resolution
- Patient care
- Office administration
- HIPAA compliance
- Phlebotomy techniques
- Medical law knowledge
- Insurance verification
- Medical history intake
- Clinical documentation
- Diagnostic testing assistance
- Specimen collection
- Direct care
- Physician support
- Appointment setting
- Professionalism and ethics
- Vital sign monitoring
- Medical billing and coding
- Medical procedure assistance
- Medical history recording
- Vital signs monitoring
- Needs assessment
- EKG monitoring
- Inventory management
- Patient care coordination
- Medical billing
- Clinical applications
- Medical supply inventory
- Healthcare software usage
- Anatomy and physiology
Certification
- CCMA, Certified Clinical Medical Assistant
Timeline
Barista
Starbucks
03.2026 - Current
Host
Olive Garden
11.2025 - 02.2026
High School Diploma -
Whiteland High School
CCMA -
Ivy Tech Community College of Indiana