Provide technical expertise during spine procedures, supporting eleven surgeons across three hospital accounts in the effective utilization of implants and instrumentation.
Cultivated relationships with surgeons, OR personnel, Sterile Processing departments, and hospital stakeholders to enhance customer satisfaction and drive product adoption.
Manage inventory, tracking, and movement of implants and surgical systems across three hospital accounts to ensure case readiness and operational efficiency.
Provided real-time troubleshooting and procedural support in high-pressure surgical environments, ensuring successful operations.
Collaborated with sales representatives to identify opportunities for product utilization and strengthen account support.
Coordinated procedural coverage, inventory management, and logistical support for sales representatives across three hospital accounts.
Assisted surgeons during procedures by providing technical guidance on instrumentation and implant utilization.
Oversaw inventory for elective and emergency add-on procedures, managing just under 300 instrument sets and trays while ensuring uninterrupted surgical workflow.
Ensured accuracy and compliance of inventory by tracking and managing spine implants and instrumentation.
Trained and mentored new team member on product knowledge and field operations to enhance account support processes.
JJ MedTech Foundations Program
JOHNSON & JOHNSON MEDTECH
Boston
02.2025 - 02.2025
Completed intensive product and sales training in spine pathology, biomechanics, biomaterials, surgical techniques, image interpretation, and Challenger Sales methodology to enhance sales effectiveness.
Cultivated expertise in communicating clinical and product solutions to healthcare professionals, facilitating informed decision-making.
Education
Bachelor of Arts - Health Studies
College of the Holy Cross
Worcester, MA
05-2024
Skills
Surgical instrumentation
Surgical Inventory Oversight
Product Training Assistance
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Leadership Experience
Working for Worcester, Head Site Manager, Led volunteer teams and coordinated community improvement initiatives., Managed project logistics, stakeholder relationships, and event execution.
Big Brothers Big Sisters, Volunteer Mentor, Provided one-on-one mentorship focused on academic support and personal development., Built a long-term, trust-based mentoring relationship.
Clinical Sales Specialist at Johnson & Johnson- DePuy Synthes Sports MedicineClinical Sales Specialist at Johnson & Johnson- DePuy Synthes Sports Medicine