Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kirsten Matthews

Carbondale,IL

Summary

Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge.

Overview

4
4
years of professional experience

Work History

Activities Aide

Liberty Village of Carbondale
05.2023 - Current
  • Maintained records of attendance and participation in activities to identify trends in resident engagement
  • Encouraged participation in activities by creating an environment that was both welcoming and engaging for all individuals involved
  • Served as a mentor for new employees by providing guidance on how best to interact with residents in a compassionate manner
  • Assisted with transportation needs for those attending offsite trips or excursions organized by the facility

Community Service Officer

Carbondale Police Department
08.2022 - 05.2023
  • Provided support to police officers by handling non-emergency calls, responding to public inquiries, and issuing parking citations
  • Assisted customers with questions pertaining to police record searches; explained processes involved in obtaining requested information
  • Operated a variety of office equipment including computers, printers, scanners and copiers

Customer Service Cashier

Walmart
10.2020 - 08.2022
  • Developed strong organizational skills to efficiently manage multiple tasks simultaneously, such as restocking shelves and operating a cash register
  • Answered incoming calls promptly and professionally following established guidelines
  • Processed returns, exchanges, and refunds in accordance with store policy
  • Trained new cashiers in the use of cash registers and processing payments

Education

Bachelor of Science (B.S.) - Criminal Justice Candidate

Southern Illinois University
Carbondale, IL

Associate in Arts (A.A.) - Criminal Justice

John A. Logan College
Carterville, IL
12.2022

Skills

  • Organizational Skills
  • Multitasking Abilities
  • Customer Service
  • Data Entry Proficiency
  • Accuracy and Precision
  • Confidentiality Maintenance
  • Records Management

Timeline

Activities Aide

Liberty Village of Carbondale
05.2023 - Current

Community Service Officer

Carbondale Police Department
08.2022 - 05.2023

Customer Service Cashier

Walmart
10.2020 - 08.2022

Bachelor of Science (B.S.) - Criminal Justice Candidate

Southern Illinois University

Associate in Arts (A.A.) - Criminal Justice

John A. Logan College

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Kirsten Matthews