Empower students with personalized tutoring in math, reading, and writing, fostering skill development through engaging enrichment activities
Strategically match students with optimal instructors, implement motivational token system, and manage comprehensive student files for parent conferences
Guide new students through seamless on-boarding process, preparing tailored introduction packets and creating organized files for first-day success
Drive student progress through targeted skill reinforcement, utilizing diverse teaching methods and motivational strategies to achieve measurable improvements
Maintain meticulous student records, efficiently manage inventory for reward system, and ensure smooth operational flow of tutoring sessions
Patient Services Representative
M Health Fairview
04.2019 - 06.2024
Efficiently managed patient check-ins and appointment scheduling, ensuring a smooth workflow and minimal wait times
Scheduled follow-up appointments and coordinated virtual consultations as per clinical staff requests
Supervised and trained new employees on check-in and check-out procedures to ensure adherence to best practices
Registered patients in the emergency room, maintaining accurate and confidential records
Ensured accuracy and efficiency in appointment scheduling and patient interactions
Cashier and Front-End Assistant Manager
Target
04.2016 - 04.2019
Demonstrated strong attention to detail in managing cash flows at registers and self-checkout stations
Delivered high-quality customer service, addressing inquiries and resolving issues effectively
Trained and mentored new employees at cash registers and customer service desks, enhancing team performance
Assisted in front-end management, overseeing daily operations and ensuring operational standards were met
Teaching Assistant, Food Safety Course
University of Minnesota
09.2015 - 12.2015
Collaborated with Dr
Francisco Diez to support course operations and grading
Assessed and graded student essays and exams, ensuring accurate evaluation and feedback
Food Service Assistant
Terrace Café
09.2014 - 12.2014
Managed inventory records for Subway, ensuring accurate tracking and reporting
Maintained compliance with Health Code Regulations through proper food handling practices
Managed cash flows as a cashier with a focus on accuracy and customer service
Summer Camp Supervisor
The Works
06.2011 - 08.2013
Supervised and organized summer camp activities, ensuring a safe and engaging environment for participants