Summary
Overview
Work History
Education
Skills
Timeline
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Kirsten McKinney

Hummelstown,PA

Summary

Seasoned Program and Education Manager with impressive record of elevating training activities and technical support with strategic planning of field education. A reliable candidate ready to take on challenges in a position using problem-solving and task prioritization skills to help team succeed. Also experienced in working in challenging environments.

Overview

9
9
years of professional experience

Work History

Financial Representative 2

TulaRay
05.2022 - Current
  • Reviewing, drafting responses, and creating bill analysis for Legislative Affairs
  • Creating and updating Office of Long Term Living forms
  • Creating and issuing ListServ emails
  • Drafting Operations Memos and updating policies for the Office of Long Term Living
  • Develop written and on site trainings for service coordinators and providers
  • Seeing to preparations for committee meetings, creating meeting documents, ensuring that members and the public have all documents necessary to fully participate
  • Attending policy-related meeting, researching questions, and updating policy documents
  • Reviewing and editing outreach materials prior to public viewing

ESL Teacher

VIPKid
09.2017 - Current
  • Taught beginning and advanced English as a Second Language classes to students ages 3-15
  • Communicated with parents on student progress, potential challenges, and ways to foster engagement and academic success
  • Engaged bored students with hands-on, immersive activities and encouraged students to persevere through difficult course content by providing constructive feedback.

Education Manager

Pennsylvania Apartment Association
03.2019 - 03.2022
  • Assisted in managing budgets, ensuring effective allocation of resources and funds to address corporate needs
  • Enhanced implementation of education programs through consistent follow up and accountability
  • Resolved billing problems using successful communication with involved parties
  • Created departmental procedures and best practices to support billing consistency
  • Gathered billing data from multiple sources to create invoices and credit memos in Novi
  • Organized and scheduled conferences, seminars, and other sponsored learning programs or events
  • Maintained financial files and documentation while upholding company data security protocols.
  • Ensured compliance with state regulations by maintaining accurate records of student attendance, grades, and assessments results.

Life Skills Instructor

Vista Autism Services
09.2018 - 03.2019
  • Provides services to individuals with Autism to increase their independence with the home and community, as well as assist with daily living skills
  • Individuals in this program were usually more behaviorally and/or medically intensive and required direct support
  • Delivered services that consisted of support in general areas of self-care, communication, fine and gross motor skills, mobility, therapeutic activities, personal adjustment, relationship development, and socialization
  • Assisted individuals in acquiring, maintaining, and improving self-help, domestic, socialization, and adaptive.

Program Manager

Country Meadows
01.2015 - 05.2018
  • Developed and tracked program quarterly and yearly budgets
  • Recruited, and trained Personal Care personnel and managed performance evaluations
  • Enhanced team performance by recruiting, hiring and training qualified staff members
  • Evaluated program reports and data to enhance program effectiveness
  • Met budget targets through successful approaches to monitoring expenses and controlling costs
  • Provided invoice and billing assistance to residents and their families.

Education

Baccalaureate degree -

Lock Haven University
Lock Haven, PA
12.2011

Skills

  • Program development
  • Analytical thinking
  • Regulatory compliance
  • Billing best practices
  • Team leadership
  • Problem-solving
  • Customer Service
  • Relationship Building
  • Process Improvement
  • Presentation Development
  • Compliance adherence
  • Data Gathering

Timeline

Financial Representative 2

TulaRay
05.2022 - Current

Education Manager

Pennsylvania Apartment Association
03.2019 - 03.2022

Life Skills Instructor

Vista Autism Services
09.2018 - 03.2019

ESL Teacher

VIPKid
09.2017 - Current

Program Manager

Country Meadows
01.2015 - 05.2018

Baccalaureate degree -

Lock Haven University

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Kirsten McKinney