Andrew Seymour
Hummelstown,PA
Summary
Operations Supervisor with over 7 years of extensive experience in logistics and warehouse operations, demonstrating a visionary approach to enhancing workflow efficiency and customer satisfaction. Proficient in CRM, logistics, and team leadership, with a proven track record in streamlining processes to achieve significant improvements in delivery timelines. Committed to leveraging organizational skills and advanced communication to drive future success and innovation in operations management.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Operations Supervisor
FedEx Freight
10.2023 - Current
- Streamlined daily operations to enhance workflow efficiency, resulting in noticeable improvements in delivery timelines and customer satisfaction.
- Completed bi-weekly payroll for 40+ employees.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Implemented project management techniques to overcome obstacles and increase team productivity.
Freight Handler/Forklift Operator
FedEx Freight
12.2020 - 10.2023
- Streamlined freight loading processes, enhancing efficiency and achieving noticeable gains in delivery speed and accuracy.
Server
Arooga's Grille House and Sports Bar
10.2020 - 03.2021
- Delivered exceptional customer service, fostering a welcoming atmosphere
Deli Associate
Giant Food Store
03.2019 - 07.2020
- Delivered exceptional customer service in the deli, leading to noticeable increases in customer satisfaction and repeat business.
Package Handler (Part-Time)
UPS
11.2016 - 07.2017
- Streamlined package sorting processes, enhancing operational efficiency and ensuring timely deliveries while reducing backlog.
Softlines Associate
Kmart
09.2014 - 02.2016
- Assisted customers in product selection, fostering a welcoming environment and enhancing overall shopping experience.
Education
High School Diploma -
Susquehanna Twp High School
Harrisburg, PA05.2017
Skills
- Forklift Operation (Expert), Logistics, Leadership, Microsoft Office, Excel, Outlook, Time Management, Materials Handling, Warehouse Operations, CRM, Kronos, Citrix, Communication, Organizational Skills, Shipping, Receiving
- Safety oversight
- Performance monitoring
- Budgeting and cost control strategies
- Incident reporting
- KPI tracking
- Delegation
- Quality assurance
- Operations management
- Operational planning
- Cost control
Certification
Forklift Certification
FedEx Freight
Dec 2020 - Jan 2021
Timeline
Operations Supervisor
FedEx Freight
10.2023 - Current
Freight Handler/Forklift Operator
FedEx Freight
12.2020 - 10.2023
Server
Arooga's Grille House and Sports Bar
10.2020 - 03.2021
Deli Associate
Giant Food Store
03.2019 - 07.2020
Package Handler (Part-Time)
UPS
11.2016 - 07.2017
Softlines Associate
Kmart
09.2014 - 02.2016
High School Diploma -
Susquehanna Twp High School
Awards
- FedEx Freight Safety Award (October 2022)
- Wilkes University Dean's List (May 2018)
- Wilkes University Dean's List (January 2017)