Summary
Overview
Work History
Education
Skills
Timeline
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Kirsten Mikulski

Whitewater,WI

Summary

Facilities Manager with 17+ years of experience in multi-unit facilities, cost savings, project management and establishing processes while supporting the field and corporate leaders. Strong communication skills, organized, with a track record of success.

Overview

33
33
years of professional experience

Work History

Audit Manager

Transformco
10.2024 - 04.2025
  • Added job responsibility to National Facility Manager
  • Analyze Sears Warranty Program claims for accurate coverage and compliance with program requirements.
  • Key responsibilities include examining all repair attempts, reassigning service if required or approval of replacement ensuring accurate financial records.
  • Communicate with Home Service region and district management on compliance standards for effectiveness
  • Collaborated with senior management to identify areas for operational improvement and cost reduction.

National Facility Manager

Transformco
05.2019 - 04.2025
  • Single point of contact for Transformco Home Services Field Organizations representing non-retail locations in the United States and Puerto Rico.
  • Executing business facility decisions end-to-end. Solid communication and working relationships with Management across Transformco Home Services up to and including senior executives.
  • Led building associates on facility compliance, safety regulations, company policies, relocation and exits.
  • Manage cost and process improvement for facilities for a variety of facility needs to drive integrated approach to cost management.
  • Partner with Finance on Capital improvement projects and managing projects
  • Oversaw preventative maintenance schedules with vendors and coordinated repairs.
  • Work as a liaison to procurement relative to potential cost recovery, national contract transitions and promote vendor relationships.
  • Conducted regular inspections to identify maintenance needs.
  • Develop and create cost savings initiatives to improve EBITDA.

Region Facility Manager

Transformco Aka Sears Holdings Corporation
11.2007 - 05.2019
  • Single point of contact for Transformco Home Services Field Organizations representing non-retail locations in the United States covering all states east of the Mississippi river and Puerto Rico.
  • Executing business facility decisions end-to-end. Solid communication and working relationships with Management across Transformco Home Services up to and including senior executives.
  • Led building associates on facility compliance, safety regulations, company policies, relocation and exits.
  • Manage cost and process improvement for facilities for a variety of facility needs to drive integrated approach to cost management.
  • Oversaw preventative maintenance schedules with vendors and coordinated repairs.
  • Promote working relationships with National vendors and local vendors.
  • Conducted regular inspections to identify maintenance needs.
  • Develop and create cost savings initiatives to improve EBITDA.

District Sales Manager

Sears Roebuck & Co
06.1999 - 11.2007

Area Support Manager

Sears Roebuck & Co
01.1997 - 06.1999

Call Center Manager

Sears Roebuck & Co
10.1994 - 01.1997

HR Manager

Sears Roebuck & Co
02.1992 - 10.1994

Education

Business

University of Wisconsin, Oshkosh
Oshkosh, WI
05-1987

Skills

  • Financial statement review
  • Audit documentation
  • Client relationship management
  • Employee development
  • Compliance monitoring
  • Audit management

Timeline

Audit Manager

Transformco
10.2024 - 04.2025

National Facility Manager

Transformco
05.2019 - 04.2025

Region Facility Manager

Transformco Aka Sears Holdings Corporation
11.2007 - 05.2019

District Sales Manager

Sears Roebuck & Co
06.1999 - 11.2007

Area Support Manager

Sears Roebuck & Co
01.1997 - 06.1999

Call Center Manager

Sears Roebuck & Co
10.1994 - 01.1997

HR Manager

Sears Roebuck & Co
02.1992 - 10.1994

Business

University of Wisconsin, Oshkosh
Kirsten Mikulski