Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Kirsten Murray

Saint Clair Shores,MI

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Kohl's
10.2022 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Sandwich Artist

Subway
08.2019 - 08.2022
  • Kept workplace clean and organized in line with restaurant policies.
  • Greeted guests, promoted specials, and took orders.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.

Education

No Degree - Health Exploration

University of Detroit Mercy
Detroit, MI

High School Diploma -

Dakota High School
Macomb, MI
05.2021

Skills

  • Customer Service
  • Regulatory Compliance
  • Money Handling
  • Order Processing
  • Relationship Building
  • Dispute Mediation
  • Problem-Solving
  • Time Management
  • Flexible Schedule
  • Customer Needs Assessment

Additional Information

I have already taken my state boards to get my license to be a certified nursing assistant on November 20th and the 21st I have since passed both tests and am currently waiting for my registration information to come in. As well as I am certified in basic life support as of October 2023.

Timeline

Retail Sales Associate

Kohl's
10.2022 - Current

Sandwich Artist

Subway
08.2019 - 08.2022

No Degree - Health Exploration

University of Detroit Mercy

High School Diploma -

Dakota High School

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Kirsten Murray