Kirsten O’Brien

• Process all outbound shipments of finished goods and provide accounting with documents for invoicing
• Conducted daily audits of shipments to maintain accurate inventory.
• Generate, process and maintain records of all transfers of finished goods from bottling lines and multiple warehouses
• Administrate and manage International orders
• Provide and obtain export documents to freight forwarders
• Improved supply chain efficiency by streamlining processes and implementing cost-saving measures.
• Coordinated with suppliers to ensure timely delivery of goods, maintaining strong relationships and minimizing delays.
• Reviewed freight invoices from suppliers before approving payments regularly ensuring accurate billing information was received.
• Verified transactions, product orders and shipping dates and entered information into databases and reports.
• Processed and entered customer orders into database and provided proactive customer service for accounts.
• Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
• Monitored inbound and outbound finished goods to maintain timely and accurate inventory records.
• Generated monthly reports.
• Updated and maintained databases to track shipments and inventory.

• Supported sales team members by administrating and processing orders
• Compiled client profiles and entered information into operating system.
• Maintained accurate records of all sales activities, including proposals, quotes, follow-ups, and customer communications.
• Served as liaison between production, sales and logistics to ensure seamless end-to-end management of client accounts.
• Worked closely with sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
• Provided exceptional customer service, addressing client inquiries and resolving issues promptly.

• Increase revenue by acquiring inventory and adjusting prices based on market dynamics and customer demand patterns.
• Analyze data to determine investments for revenue growth
• Increased profitability by monitoring market trends.
• Assist in AI development of pricing processes for increased efficiency, reducing manual work and potential errors.
• Implemented price optimization tools and techniques that led to more accurate forecasting and informed decision making.
• Provided ongoing training and support to staff on best practices

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• anaged key accounts and produced revenue through sales calls, distributor shows & trade shows.
• Met with clients, delivering presentations, and educating on product and service features and offerings.
• Organized and attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
• Identified, hired, trained and managed staff of 20 interns nationally to demo products and increase sales.
• Collaborated with brokers to create targeted promotional campaigns, driving customer engagement and sales growth.