Kirsten Dunn
Auburn,MA
Summary
Passionate professional dedicated to advancing organizational goals and enhancing team performance. experience at tempus unlimited and peachy clean. i provide compassionate care and emotional support to clients. skilled in personal hygiene assistance and behavioral management, i develop personalized care plans and foster strong relationships, enhancing client satisfaction. proven ability to implement quality control measures, ensuring service excellence and positive feedback.
Overview
14
14
years of professional experience
Work History
PCA
Tempus Unlimited
Stoughton, MA
04.2024 - Current
- Assisted clients with daily living activities, ensuring comfort and safety.
- Developed personalized care plans in collaboration with healthcare professionals.
- Coordinated transportation for clients to medical appointments and community events.
- Fostered positive relationships with clients, families, and interdisciplinary teams.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
Owner/Operator
Peachy Clean
Auburn, MA
08.2012 - Current
- Managed daily operations, ensuring high standards of cleanliness and customer satisfaction.
- Trained and supervised staff, fostering a productive work environment and enhancing team efficiency.
- Developed operational procedures to streamline cleaning processes and improve service delivery.
- Oversaw inventory management, ensuring availability of supplies while minimizing costs.
- Established strong client relationships, addressing concerns promptly to maintain loyalty and retention.
- Implemented quality control measures, resulting in consistent service excellence and positive client feedback.
Education
GED -
Kettering Fairmont High
Kettering, OH07.2007
No Degree -
Quinsigamond Community College
Worcester, Massachusetts, MASkills
- Developed hygiene programs that improved client satisfaction and compliance rates
- Created behavioral management strategies that encouraged positive client behavior changes
- Facilitated emotional support services that increased client engagement
- Managed compassionate care delivery that enhanced client well-being
- Improved operational processes that led to greater efficiency
- Collaborated with cross-functional teams to create strategic business plans aligned with organizational vision
Timeline
PCA
Tempus Unlimited
04.2024 - Current
Owner/Operator
Peachy Clean
08.2012 - Current
No Degree -
Quinsigamond Community College
GED -
Kettering Fairmont High