Kirsten Powell
Flora,IL
Summary
Reliable and customer-focused professional with over seven years of experience handling cash, assisting customers, and working in fast-paced service environments. Known for accuracy, attention to detail, and a friendly, professional attitude. Proven ability to manage high-volume transactions, resolve customer concerns, and maintain a positive customer experience. Eager to bring strong cash-handling skills, dependability, and excellent service to a bank teller role.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dairy Queen Crew Member
Dairy Queen Brazier
Flora, IL
03.2019 - Current
- Delivered friendly, professional customer service in a high-volume environment
- Handled cash, credit, and debit transactions accurately using a POS system
- Balanced cash drawers and ensured accurate change for customers
- Resolved customer questions and concerns in a calm and efficient manner
- Maintained a clean, organized, and welcoming service area
- Followed company procedures for safety, sanitation, and cash handling
- Worked as part of a team to meet daily service and performance goals
Education
Certificate - Cosmetology
Kaskaskia College
Centralia, ILHigh school diploma or GED -
Cisne High School
Cisne, IL05.2021
Skills
Cash handling
Cash drawer balancing
Customer service
Attention to detail
Communication skills
Basic math skills
Accuracy and reliability
Time management
Problem solving
Teamwork
Point-of-sale (POS) system use
Handling high-volume transactions
Conflict resolution
Organization
Professional attitude
Following procedures and policies
Multitasking
Dependability
Computer skills (basic)
Certification
- Cosmetology License
- Driver's License
- Food Handler Certification
- Food Safety Certification
Languages
English
Additional Information
- Available for flexible or weekend shifts
- Strong work ethic and dependable attendance
- Comfortable working with numbers and handling cash
- Able to learn new systems and procedures quickly
- Friendly, professional, and customer-focused
- Experience working in fast-paced environments
- Willing to take on extra responsibilities when needed
- Excellent attendance record
- Positive attitude and team-oriented mindset
Timeline
Dairy Queen Crew Member
Dairy Queen Brazier
03.2019 - Current
Certificate - Cosmetology
Kaskaskia College
High school diploma or GED -
Cisne High School