Kirsten Prochaska
Cedarburg
Summary
Dynamic Phlebotomy Services Specialist II with extensive experience, excelling in venipuncture and specimen processing as well as all other lab duties. Proven ability to maintain patient safety and quality control while fostering strong relationships with staff and patients. Skilled in EPIC software and adept at problem-solving, ensuring efficient lab operations and training new team members.
Overview
2026
2026
years of professional experience
Work History
Phlebotomy Services Specalist II
Ascension
05.2025 - Current
- Perform venipuncture and collect needed specimens from all age groups, including newborns to geriatrics.
- Perform testing following CLIA guidelines and established policies and procedures.
- Answer and screen calls, resolving any lab-related issues.
- Process specimens for testing, including aliquoting, pre-analytical steps, and loading instruments.
- Ordering and verifying test requests
- Perform all quality control checks on equipment.
- Result order entry.
- Maintaining professional relationships with physicians and staff.
- Training new employees as needed, by supervisor request.
- Drug screen collections.
- Maintaining proper department information logs.
- Maintain a clean, sterile work environment.
- Perform Point of Care testing such as Urine Macro, A1C, INR, Pregnancy, Glucose, Strep, Mono, Influenza and Covid
Business Owner
Mom and a Mop LLC
2022 - Current
- Own and maintain a small cleaning business for private, residential, and Airbnb.
Phlebotomist II Ambulatory Float
Aurora Health Care - ACL Laboratories
2021 - 2022
- Performed venipuncture and capillary collection with high accuracy and patient comfort.
- Ensured compliance with safety protocols and infection control standards during specimen collection.
- Maintained accurate documentation of patient information and sample tracking in electronic systems.
- Assisted in training new phlebotomists on best practices and laboratory procedures to enhance team performance.
- Performed all POC testing.
Phlebotomist II
Ascension Columbia St. Mary's
2017 - 2021
- Same as previously listed job duties
Phlebotomist II Ambulatory Float
LabCorp (Previously Dynacare)
2012 - 2016
- Same as the previously listed phlebotomy job duties.
Phlebotomist I
Aurora Mt Sinai Medical Center
2010 - 2012
- Same as the previously listed job duties -in a hospital setting.
Education
High School Diploma - Basic Life Support And CPR Certified
National CPR Foundation
01-2025
Phlebotomy
Milwaukee Area Technical College
Milwaukee, WI01-2010
High School Diploma -
Greenfield High School
Greenfield, WI01-1992
Skills
- Skilled in EPIC Software
- Ordering
- Patient Identification
- Venipuncture and Capillary Collection- all ages
- Waive/POC Testing
- Patient Safety
- Specimen Processing
- Creating Packing Lists - Send Outs - STAT Orders
- Maintaining good relationship with peers/staff/patients
- Customer Service - Problem Solving
- Quality Control of Instrumentation
- Supply Ordering
- Proficiency Testing
Timeline
Phlebotomy Services Specalist II
Ascension
05.2025 - Current
Business Owner
Mom and a Mop LLC
2022 - Current
Phlebotomist II Ambulatory Float
Aurora Health Care - ACL Laboratories
2021 - 2022
Phlebotomist II
Ascension Columbia St. Mary's
2017 - 2021
Phlebotomist II Ambulatory Float
LabCorp (Previously Dynacare)
2012 - 2016
Phlebotomist I
Aurora Mt Sinai Medical Center
2010 - 2012
High School Diploma - Basic Life Support And CPR Certified
National CPR Foundation
Phlebotomy
Milwaukee Area Technical College
High School Diploma -
Greenfield High School