Provided exceptional customer service by addressing inquiries promptly, thoroughly explaining procedures, and offering helpful advice on preventative measures.
Used key cutting machines to duplicate or cut new keys.
Managed inventory of tools, supplies, and replacement parts to ensure readiness for any job requirement or customer need.
Gained expertise in working with various brands of locks including electronic keypads, deadbolts, padlocks, safe combinations among others.
Maintained accurate records of completed jobs, customer information, and payments received to facilitate efficient business operations.
Gave accurate quotes prior to starting projects, breaking down amounts into detailed line items.
Worked quickly on emergency requests in order to minimize disruptions to operations.
Improved overall safety within the facility by identifying potential hazards and implementing corrective actions.
Maintained a clean and organized work environment, adhering to company policies and industry standards.
Enhanced facility efficiency by conducting regular maintenance checks and addressing issues promptly.
Ensured compliance with OSHA regulations, maintaining accurate records of inspections and training sessions.
Carried out building updates such as painting surfaces, replacing fixtures, and reorganizing rooms.
Restored and repaired worn and damaged building components to support appearance, longevity and security.
Repaired and replaced faulty wiring, light fixtures and other electrical components to reduce risks.
Used problem-solving skills to alleviate issues efficiently without supervision.
Building Maintenance Worker
Monterey Lodge
09.2009 - 11.2012
Installed new locks, door handles, and door closers.
Responded to after-hours maintenance emergencies as needed, providing prompt and effective solutions to minimize impact on tenants.
Managed inventory of tools, equipment, and supplies necessary for routine maintenance tasks while minimizing waste or excess spending.
Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Responded to emergency fire alarms, plumbing leaks and power outages to implement swift resolutions.
Tested fire safety and emergency systems and inspected fire extinguishers and sprinkler systems.
Followed preventive maintenance schedule to support building systems functionality.
Performed minor wall repair, installed drywall, and applied wallpaper.
Master Locksmith
A-Crane Locksmith
05.1998 - 08.2009
Collaborated with fellow locksmiths on large-scale projects, ensuring comprehensive security solutions for clients.
Developed a reputation for exceptional workmanship in installing high-security locks for various applications.
Built trust with customers by offering transparent pricing structures and clear explanations of proposed solutions.
Assisted customers in emergency situations, including lockouts and broken key extractions.
Improved overall security for clients through expert lock installation and repair services.