Kirsten Sargent

Corroboratively worked with the HNW admitted underwriters to provide solutions for HNW clients.

• Crafted blanket solutions for up to $150 mil total property
• Underwrote individual locations up to $80 mil
• Experienced in writing Fine Arts schedules up to $150 mil
• SME for collector Vehicle schedules in excess of $150 mil
• Bespoke solutions for flood and excess flood exposures in excess of $150 mil
• Wrote over $16 mil in new business in 2024
• Our division was recognized as division of the year for Chubb
• Was awarded for Executing the Strategy for 2024 in the Midwest region
• Participated in the training of new hires½
• Mentored new hires after training
• Built strong relationships with the agents in my territory
• Collaboratively developed the flood and excess flood policy and rating program for ACE
• During my ACE time, was SME for work comp
• Crafted a program for EPL program for larger employee count risks
• Assisting in our Farm and Ranch based personal use homes
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• Assisted in the negotiation of policy terms and conditions, demonstrating strong analytical skills and attention to detail.
• Ensured compliance with all regulatory requirements through diligent record-keeping and strict adherence to company policies.
• Supported underwriters with thorough research and documentation, enabling informed decisions on coverage limits and premium pricing.
• Provided excellent customer service to agents and brokers, fostering strong relationships and facilitating timely communications on policy updates.
• Facilitated efficient policy renewals by proactively reviewing accounts prior to expiration dates, recommending appropriate adjustments based on changes in risk exposure.
• Improved underwriting process efficiency by streamlining administrative tasks and enhancing communication between departments.
• Aided in training new Underwriting Assistants, sharing knowledge of company procedures and systems to ensure their successful integration into the team environment

• Constructed coverage plans and Handled carrier placement for our HNW clients
• Interviewed and hired staff
• Handled the termination of employees
• Promoted employes
• Handled annual performance reviews
• Trained new employees on proper protocols and customer service standards
• Interacted well with customers to build connections with our clients
• Provided in house IT support including implementation of several agency management systems, maintaing databases and support for technology updates