Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
21
21
years of professional experience
Work History
Area Manager
Amazon
08.2012 - 10.2023
Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness.
Managed accounts to retain existing relationships and grow share of business.
Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Assistant Manager
Walgreens
06.2002 - 08.2012
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Education
Bachelor of Science - Computer And Information Sciences
University of Louisville
Louisville, KY
05.2001 -
Associate of Arts - Computer And Information Sciences
Elizabethtown Community And Technical College
Elizabethtown, KY
05.2001 -
Skills
Client Relationship Building
Customer Complaint Resolution
Recruitment and hiring
Professional Demeanor
Excellent Communication
Budget Preparation
Review of contracts
Team building
Recruiting and Hiring
Active Listening
Accomplishments
Supervised team of 140 staff members.
Resolved product issue through consumer testing.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Software
Excel
SAP
Microsoft
Timeline
Area Manager
Amazon
08.2012 - 10.2023
Assistant Manager
Walgreens
06.2002 - 08.2012
Bachelor of Science - Computer And Information Sciences
University of Louisville
05.2001 -
Associate of Arts - Computer And Information Sciences