KIRSTEN SILVA
Kelso,WA
Summary
Team-driven professional, successful at supervising staff members, organizing great recreational activities and building lasting relationships. Multitasking Life Enrichment Director offering compassion and respect while communicating effectively. Creative in developing activities and expeditions that spark interest.
Overview
5
5
years of professional experience
Work History
After School Program Direct Service Staff
Youth & Family Link
03.2024 - Current
- Create positive peer attitudes towards education and school day.
- Improve school-day attendance and student academic success.
- Incorporate programs that focus on the following- Homework help, physical fitness and social-emotional skills.
- Uses critical thinking to assist students in breaking down problems, evaluating solutions and making appropriate decisions.
- Cultivate interpersonal skills by building healthy and positive relationships and peer interactions.
Life Enrichment Director
West Hills Health And Rehab
07.2023 - 02.2024
- Increased resident socialization through implementation of a wide range of fun, educational and family-oriented activities
- Coordinated holiday decorating of facility, garnering help of residents and volunteer staff
- Provided one-on-one programs and activities for residents unable to participate in group settings
- Collaborated closely with residents, using effective communication to better understand activities of interest
- Trained and supervised staff to consistently meet performance goals and customer service standards
- Developed partnerships with external vendors and suppliers to obtain quality products and services
- Assigned work to staff, set schedules, and motivated strong performance in key areas
- Conducted research and analysis of market trends to determine potential opportunities for growth
- Cultivated strong relationships with customers to build loyalty and repeat business.
Life Enrichment Director
Farmington Square
12.2019 - 11.2023
- Collaborated closely with residents, using effective communication to better understand favorite activities
- Trained and supervised staff to consistently meet performance goals and customer service standards
- Developed partnerships with external vendors and suppliers to obtain quality products and services
- Organized and oversaw special events such as birthday parties, tournaments and team-building activities
- Assigned work to staff, set schedules, and motivated strong performance in key areas
- Monitored budget and expenditures, keeping facility within budget
- Created and maintained detailed reports of daily, weekly and monthly operations
- Skilled at working independently and collaboratively in a team environment.
Education
Bachelor of Arts -
University of Oregon
Youth & Family Link - Direct Service
08.2024
Skills
- Monthly Event Calendars
- Member Retention
- Assisted Living
- Community and Family Integration
- Safety Procedures
- Community Organization
- Effective Collaboration and Interaction
- Staff Meetings
- Scheduling Oversight
- Issue Resolution
- Event Planning and Assistance
- Enrichment Programs
- Flexible and Adaptable
- Supervision and leadership
- Customer Service
- Multitasking Abilities
- First Aid/CPR
Timeline
After School Program Direct Service Staff
Youth & Family Link
03.2024 - Current
Life Enrichment Director
West Hills Health And Rehab
07.2023 - 02.2024
Life Enrichment Director
Farmington Square
12.2019 - 11.2023
Bachelor of Arts -
University of Oregon
Youth & Family Link - Direct Service
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