Summary
Overview
Work History
Education
Skills
Personal Information
Interests
Timeline
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Kirsten Webb

Minneapolis,MN

Summary

Diligent cook with proven track record in high-volume kitchen environments. Demonstrated expertise in preparing diverse culinary dishes and maintaining kitchen efficiency. Displayed proficiency in teamwork and adaptability to changing menus and customer preferences.

Experienced with various cooking techniques and kitchen operations. Utilizes culinary skills to create flavorful and visually appealing dishes. Knowledge of food safety practices and efficient kitchen workflows.

Dependable Cook with expertise preparing foods in fast-paced settings. Team-minded professional knowledgeable in food safety, attractive presentation, and stock management. Efficient multitasker with talents in recipe management and development.

Knowledgeable club security with solid background in maintaining safety and order in high-traffic environments. Successfully managed crowd control and resolved conflicts with calm demeanor. Demonstrated excellent communication and quick decision-making skills.

Security professional with proven track record in creating safe environments and managing high-stress situations. Known for effective conflict resolution, team collaboration, and adaptability to changing circumstances. Skilled in communication and physical security measures, valued for reliability and professionalism.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.

Overview

6
6
years of professional experience

Work History

Cook

Northwood Bar and Restaraunt
08.2024 - Current
  • Opening/breakfast cook/prep cook'
  • Closing cook.
  • Using deep fryers/grill/broasters/oven.
  • Cleaning & stocking.
  • Carrying 50+ lbs.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Communicated closely with servers to fully understand special orders for customers.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.
  • Showcased excellent knife skills for precise cutting and preparation of various ingredients.
  • Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
  • Collaborated with management team to develop new menu items.
  • Ensured compliance with all food safety regulations, maintaining record of excellence in health inspections.
  • Conducted regular quality checks on ingredients, ensuring only best were used in meal preparation.
  • Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
  • Managed time effectively to ensure timely meal preparation, even during peak hours.
  • Introduced waste reduction program, contributing to environmental sustainability efforts.
  • Maintained food safety and sanitation standards.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Measured, weighed, and mixed appropriate ingredients according to recipe directions.
  • Adjusted recipes based on ingredient availability or customer request.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.

Server

Perkins Restaurants & Bakery
05.2023 - 08.2024
  • Greeting and seating guests, providing attentive and thorough customer service, cash handling, practicing food safety, keeping a positive work environment, finishing tasks in a timely manner, serving food to tables, taking orders and menu memorization.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
  • Boosted overall sales by confidently recommending daily specials and upselling menu items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
  • Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Elevated the guest experience by anticipating their needs proactively throughout their visit.
  • Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
  • Promoted a safe working environment by adhering to food safety standards and best practices.
  • Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
  • Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Cultivated warm relationships with regular customers.

Security

Skyway Theatre
11.2022 - 07.2024
  • Bridging the gap between patrons and staff, providing a positive and safe environment for guests, handling cash, checking IDs, janitorial cleaning, problem solving (intoxicated patrons) confiscating illegal substances, regular patrolling of outside venue to ensure safety of patrons, artists and team members.
  • I was a janitor for about a year, full time
  • I cleaned every venue in Skyway Theatre from 8am to 4/6pm.
  • I cleaned the office spaces above the venue, every floor in the 5 story building, every toilet, vacuumed every carpet, even did foreman work when asked.
  • Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
  • Checked IDs and closely examined patrons' faces to verify age.
  • Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
  • Managed emergency situations calmly and efficiently by following established protocols, minimizing risk exposure for patrons and staff.
  • Ejected unruly patrons from premises.
  • Ensured patron safety by effectively monitoring and controlling crowds in a timely manner.
  • Prevented potential altercations by quickly identifying intoxicated individuals and diplomatically removing them from the premises.
  • Enhanced venue reputation by providing exceptional customer service to patrons and addressing their concerns.
  • Provided first aid assistance when necessary, ensuring guest welfare while on the premises.
  • Patrolled exterior and interior of premises.
  • Supported successful event execution by collaborating closely with event organizers on security needs and requirements.
  • Furnished patrons with ticket stubs, wrist bands and hand stamps to denote rightful admission.
  • Reduced liability risks by conducting regular inspections of venue equipment and reporting any issues promptly.
  • Enhanced team performance by sharing best practices and lessons learned from previous experiences in similar roles.
  • Provided VIP guests with personalized security services, ensuring their privacy and safety during events.
  • Ensured venue security by conducting thorough ID checks and managing guest lists.
  • Implemented lost and found system, reuniting patrons with their belongings and increasing customer satisfaction.
  • Reduced risk of theft and vandalism by establishing visible security presence throughout venue.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.

Kitchen Staff

Noodles & Company
07.2021 - 08.2022
  • My responsibilities included but were not limited to handling hazardous equipment safely in a fast paced and loud environment, food safety precautions, working well with other team members as and taking on more work for the greater good of the team, stocking all kitchen stations, deep cleaning of equipment, handling 50+ lbs, preparing catering orders, handling customer service disputes, keeping a tidy station and working late nights

Server

Cracker Barrel
10.2020 - 11.2020
  • Greeting guests, taking drink and food orders, carrying hot trays full of food, lifting up to 50lbs, continuously checking on multiple tables at a time, getting refills for customers, engaging in kindhearted conversation with every customer, bussing tables, overall general maintenance

Barista

BIGGBY COFFEE
07.2019 - 08.2020
  • Engaging in cordial and casual conversation with customers, taking orders and memorizing endless combinations of ingredients, experience working with machinery like milk steamers and espresso machines, everyday maintenance/upkeep, cautious of allergenic technicalities, entering daily stat paperwork onto the computer, handling money/register

Education

High school -

Dansville High School
Dansville, MI
06.2018

Skills

  • Cleaning Experience
  • Shift Management
  • Coffee Experience
  • Retail Sales
  • Customer Service
  • Heavy Lifting
  • Food Production
  • POS
  • Floor care
  • Cash Handling
  • Busser
  • Upselling
  • Food Service
  • Janitorial experience
  • Serving Experience
  • Hospitality
  • Food Preparation
  • Guest Services
  • Food Safety
  • Host/Hostess
  • Marketing
  • Restaurant Experience
  • Cooking
  • Barista Experience
  • Merchandising
  • Food Handling
  • Microsoft Word
  • Cashiering
  • Microsoft Office
  • Kitchen Experience
  • Communication skills
  • Cleaning and organization
  • Strong attention to safe food handling procedures
  • Frying
  • Knife skills
  • Cooking techniques
  • Sanitation
  • Supply restocking
  • Hospitality and service industry background
  • Food presentation
  • Grilling
  • Contamination prevention
  • Food waste reduction
  • Portion control
  • Hospitality service expertise
  • Ingredients measuring
  • Allergen awareness
  • Crowd control
  • Physical strength
  • Patience and tolerance
  • Integrity and honesty
  • Interior patrol
  • Identity verification
  • Security protocols
  • De-escalation techniques
  • Threat assessment
  • Body language reading
  • Emergency response
  • Assertiveness
  • Legal compliance
  • Disturbance investigation
  • Outstanding people skills
  • Teamwork and collaboration
  • Time management
  • Adaptable and flexible
  • Reliability
  • Critical thinking
  • Patrolling
  • Active listening
  • Friendly and outgoing
  • Opening and closing duties
  • Cash handling
  • Order taking
  • Espresso machine operation
  • Excellent memory
  • Beverage preparation
  • POS systems
  • Food preparation
  • Menu memorization
  • Coffee machinery

Personal Information

Work Permit: Authorized to work in the US for any employer

Interests

  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Experimenting with different creative mediums, like writing, painting, and sound production, to expand skills and techniques
  • Passionate about balancing physical health with mental and emotional wellness
  • High interest in studying psychology, and a plethora of spiritual philosophies during free time

Timeline

Cook

Northwood Bar and Restaraunt
08.2024 - Current

Server

Perkins Restaurants & Bakery
05.2023 - 08.2024

Security

Skyway Theatre
11.2022 - 07.2024

Kitchen Staff

Noodles & Company
07.2021 - 08.2022

Server

Cracker Barrel
10.2020 - 11.2020

Barista

BIGGBY COFFEE
07.2019 - 08.2020

High school -

Dansville High School
Kirsten Webb