Customer-oriented General Manager with nine and a half years of experience focused on increasing revenues and customer retention. Adaptive with dynamic customer service skills, consistently executes and completes multiple projects in high-stress environments. Energetic with solid industry background and proven expertise in building and leading successful teams. Talented problem-solver ready to back up fellow employees at any time. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service. Known for excellent customer relations and welcoming attitude.
Hi, I’m
Nicholas Gabler
Atlanta,GA
Summary
Overview
10
years of professional experience
Work History
Argosy Bar & Restaraunt Atlanta, GA
General Manager
02.2013 - 08.2022
Job overview
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Trained, coached and mentored staff to support smooth adoption of new hospitality program.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
Education
Georgia State UniversityAtlanta, GA
Some College (No Degree) from Political Science And Government
University Overview
Chattahoochee Technical CollegeMarietta, GA
Some College (No Degree) from Environmental Technology & Sustainable Development
University Overview
Harrison High SchoolKennesaw, GA
High School Diploma
2004
University Overview
Skills
- Guest Satisfaction
- Originality and Creativity
- Customer Relations
- POS Terminal Operations
- Restaurant Operations Management
- Motivational Leadership
- Food Safety and Quality
- Supervision and Training
- Performance Improvement
- Hiring and Onboarding
- Brand Promotion
- Emergency Situations Management
- Critical Thinking
- Active Learning
- Food and Beverage Knowledge
- Cleanliness and Sanitation
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Everyone you will ever meet knows something you don’t.
Timeline
General Manager
Argosy Bar & Restaraunt
02.2013 - 08.2022
Georgia State University
Some College (No Degree) from Political Science And Government
Chattahoochee Technical College
Some College (No Degree) from Environmental Technology & Sustainable Development
Harrison High School
High School Diploma
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