Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline

Lisa Rincones

Colorado City,TX

Summary

Dynamic General Manager with a proven track record at Blue Diamond Sny LLC Studio 6, enhancing guest satisfaction and operational efficiency. Expert in strategic marketing and team leadership, successfully increasing occupancy rates through innovative revenue management and exceptional guest relations. Committed to fostering a motivated team and delivering outstanding guest experiences.

Experienced with optimizing hotel operations to enhance guest experiences and drive profitability. Utilizes strategic planning and team leadership to streamline processes and improve service quality. Knowledge of financial management, guest relations, and staff training ensures comprehensive operational success.

Overview

9
9
years of professional experience

Work History

General Manager

Blue Diamond Sny LLC Studio 6
05.2016 - 06.2025
  • Directed daily hotel operations, ensuring exceptional guest service and satisfaction.
  • Developed and executed strategic marketing initiatives to enhance brand visibility and revenue.
  • Streamlined staff training programs, improving team performance and operational efficiency.
  • Managed budgeting processes, optimizing resource allocation to align with financial goals.
  • Cultivated relationships with vendors and stakeholders, enhancing service offerings and partnerships.
  • Implemented quality assurance protocols, maintaining high standards of cleanliness and service delivery.
  • Increased hotel occupancy rates through effective marketing strategies, partnerships with local businesses, and revenue management techniques.
  • Developed comprehensive budget plans, closely monitoring expenses and optimizing cost-saving opportunities.
  • Managed daily operations for smooth functioning of the hotel, ensuring high-quality standards in all departments.
  • Maximized revenue generation through strategic room pricing, inventory management, and upselling techniques at the front desk.
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

Education

High School Diploma -

Colorado High School, Colorado City, TX

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Employee scheduling
  • Motivation
  • Efficient multi-tasker
  • Time management
  • Guest accommodations
  • Guest relations
  • Guest satisfaction
  • Guest experiences
  • Fast learner

Accomplishments

  • Carefully mentored newly hired employees on customer service techniques which helped improve focus on guests and visitors.
  • Supervised team of 10 staff members.
  • Recieved Franchise of the year in 2019.
  • Kept at least an 8.5 for customer satisfaction .

Timeline

General Manager - Blue Diamond Sny LLC Studio 6
05.2016 - 06.2025
Colorado High School - High School Diploma,

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Lisa Rincones