Kirsten Woolf
Warwick,RI
Summary
Dedicated and dependable human services professional with progressive experience at Perspectives Corporation, advancing from Direct Support Professional to Site Supervisor. Skilled in team leadership, staff training, medication administration, and crisis intervention, with a strong focus on enhancing the quality of life for individuals with disabilities. Proven ability to manage daily operations, coordinate care, and maintain compliance with safety and regulatory standards. Recognized for strong communication, organization, and a collaborative approach to supporting both clients and team members.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Site Supervisor
Perspectives Corporation
Wakefield, RI
01.2026 - Current
- Coordinated daily staff schedules to enhance operational efficiency and client care delivery.
- Conducted routine safety inspections to maintain compliance with health and safety standards.
- Trained new staff on client support protocols and emergency response procedures.
- Reviewed incident reports to identify trends and improve crisis intervention strategies.
Direct Support Professional
Perspectives Corporation
Wakefield, RI
08.2023 - 01.2026
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Assisted disabled clients to support independence and well-being.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Bakery Clerk
Dave's Market Place
East Greenwich, RI
11.2021 - 08.2023
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
- Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Used utensils and equipment to portion, wrap and display bakery items.
Veterinary Receptionist
West Shore Animal Clinic
Warwick, RI
03.2021 - 11.2021
- Managed multi-line phone system and pleasantly greeted patients.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Maintained office and waiting room, keeping common areas clean and tidy.
- Assisted veterinarians in providing timely care to patients through effective communication and coordination of services.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Entered data from pet records and office visits into computer system.
- Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
Cake Decorator
BJ's Wholesale
Coventry, RI
01.2019 - 03.2021
- Designed specialty cakes for weddings, birthdays, and graduations.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Verified accuracy of orders while meeting strict deadlines on producing completed products.
- Packaged and priced each product according to company pricing procedures.
- Managed material inventory and ordered new materials when needed.
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
Hooksett, NH2028
High School Diploma -
Coventry High School
Coventry, RI06.2009
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Medication administration
- Housekeeping tasks
- Transportation
- Disability awareness
Certification
National DSP Certification in progress
Timeline
Site Supervisor
Perspectives Corporation
01.2026 - Current
Direct Support Professional
Perspectives Corporation
08.2023 - 01.2026
Bakery Clerk
Dave's Market Place
11.2021 - 08.2023
Veterinary Receptionist
West Shore Animal Clinic
03.2021 - 11.2021
Cake Decorator
BJ's Wholesale
01.2019 - 03.2021
Bachelor of Arts - Psychology
Southern New Hampshire University
High School Diploma -
Coventry High School