Kirsten Zepeda
Summary
Results-oriented Graphic Artist successful at applying technical skills to create art that informs and engages our audience. Clear communicator and collaborative team player with an eye for detail and skill in customer relations.
Overview
4
4
years of professional experience
Work History
Graphics Manager
Fresh Sets LA
11.2021 - Current
- Managed social media graphics tailored to our audience
- Created logos, illustrations and typography for various organizations.
- Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs.
- Developed graphics and visual content for social media campaigns.
- Utilized Canva for Instagram Stories
Customer Service Manager
Fresh Sets LA
11.2021 - Current
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Private Swim Instructor
My Own Small Business
04.2022 - 02.2023
- Taught students pool and water safety guidelines.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
Dog Walker
Wags & Wild Works
01.2020 - 01.2021
- Provided dogs with exercise and fresh air to promote dog health.
- Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
- Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
- Made owners comfortable with care by following instructions and meeting dog needs.
Education
High School Diploma -
Centennial High School
Corona, CASkills
- Proficient in Adobe Creative Suite and related graphics software's
- Attention to detail in order to serve both the audience and clients
Languages
Spanish
Limited Working
Timeline
Private Swim Instructor
My Own Small Business
04.2022 - 02.2023
Graphics Manager
Fresh Sets LA
11.2021 - Current
Customer Service Manager
Fresh Sets LA
11.2021 - Current
Dog Walker
Wags & Wild Works
01.2020 - 01.2021
High School Diploma -
Centennial High School
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